38420BR

Title:

Small Business Sales Energy Consultant (Multiple locations in Ohio)

Job Description:

This role can be hired in the following locations:

Lima

Youngstown

New Philadelphia

Cambridge

Zanesville

Identify and develop a portfolio of new small business customers for retail electric supply by cold-calling provided prospects and self-generated leads.

ESSENTIAL JOB FUNCTIONS are listed below:

Cold Calling:

• Execute cold calls and follow up calling for leads provided. Keep pace with provided leads to ensure adequate opportunities and market coverage. This requires self-direction, discipline, and consistent effort to make sufficient cold calls and/or in-person canvassing of businesses.

Data Collection and Analysis:

• Gather key customer information and enter it into AEP Energy’s CRM. Collect account and meter number data necessary to access historical usage data required to generate a sales contract.

• Collect, analyse, and provide insight into customer feedback for future strategic discussions.

• Develop industry knowledge to improve ability to give customers their ideal energy solutions.

• Use CRM tools to ensure customer follow up and repeated strategic touches.

Customer Pre-Qualification & Credit Review:

• Pre-qualify the opportunity based on data collected in CRM.

• Determine customer creditworthiness prior to investing additional sales effort and/or requesting executable pricing.

Sales Aptitude:

• Effectively present AEP Energy’s value proposition to prospective customers via the phone. Build company credibility, brand value, and trust with prospective customers. Gain knowledge, insight and understanding from key decision-makers regarding customer energy needs and challenges.

• Sales acumen: Adjust sales strategy as appropriate. Identify strategies and product types to help consumers reduce their overall electric expense or avoid exposure by limiting risk from utility or market prices.

• Learn and adhere to all industry regulatory standards as well as internal AEP Energy standards.

• Incorporate feedback offered by Channel Manager and Quality Assurance team into improved performance.

• Overcome objections and raise key considerations based on customer interactions and specific opportunities and concerns.

Contact Management & Negotiation:

• Ensure the customer has reviewed and pre-approved agreement language and is prepared to decide when presented with executable market pricing.

• Develop familiarity and knowledge of AEP Energy policies.

Close Deals:

• Self-manage the number of customer proposal calls necessary to meet or exceed the monthly sales volume requirements.

1-3 years of outside sales experience preferred, particularly business-to-business selling

Auto req ID:

38420BR

Relocation:

No

Location:

Zanesville, OH

Job Type:

Full-Time

Job Category:

Sales - Account Management

Annual Salary To (Mid):

Plus Commission

Minimum Requirements:

BASIC QUALIFICATIONS:

High School diploma or GED required. Bachelor's Degree Preferred.

Energy industry experience a plus.

OTHER REQUIREMENTS:

• Embodies AEP Energy Values (i.e., Accountability, Passion, Integrity, Innovation, Humor, Humility, and Candor).

• High-energy, drive and ambition.

• Strong service and results orientation.

• Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.

• High EQ-- superior interpersonal skills, win-win mindset, relationship-builder.

• Excellent communication skills – of importance are spoken (via phone) and written (via email).

• Ability to prioritize, plan proactively, manage conflicting priorities, operate in a high stress environment and multi-task effectively.

Physical demand level is Not Yet Determined

Annual Salary From (Min):

35,000

Work Designation:

Field

Equal Opportunity Employer | Minorities/Females/Disability/Vets