Entergy Cloud Engineer, Sr (Salesforce Architect) in Woodlands, Texas

Cloud Engineer, Sr (Salesforce Architect)

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Date: Sep 26, 2018

Location: Woodlands, TX, US

Company: Entergy

Please note this position can be filled in The Woodlands, Beaumont, Cleveland, or Conroe, TX New Orleans, LA or Little Rock, AR.

JOB SUMMARY

As a Sr Cloud Engineer (Salesforce Architect) within Entergy’s Cloud Application Services group, you’ll provide senior technical leadership to the team, as well as execute the delivery and ongoing support of cloud-based products and services, applications and overall solutions. This role provides the opportunity to engage in the full application lifecycle: from interacting with business customers to understand and design optimal solutions to performing “hands-on” development, configuration, deployment and support of the applications. In addition, you’ll be working with industry-leading cloud technologies, such as Salesforce.com, to support some of Entergy’s most critical business processes, such as customer engagement, customer service, and relationship management.

JOB DUTIES

  • Provide operational support, ensuring production systems are online and achieving highest levels of availability.

  • Provide routine and emergency support for production applications, including restoration of production environment following outages.

  • Curate application design patterns and confirm their utilization. Perform code peer reviews and enforce coding standards.

  • Participate in design of key custom coding components.

  • Coordinate testing efforts for both projects and support to ensure approach is efficient and sufficient.

  • Embrace a continuous delivery environment by administering processes, standards and DevOps tools for version control, release management, automated testing and deployment.

  • Develop and maintain capability and technology roadmaps.

  • Determine and resolve project dependencies. Ensure sandbox design meets all project needs.

  • Track limits and license utilization against existing software agreements. Work with business owners to resolve any additional license needs.

  • Provide senior technical guidance to the support team by serving as escalation point for complex support issues, including after-hours support when necessary.

MINIMUM QUALIFCATIONS

Minimum education required:

  • Bachelor’s Degree in Computer Information Systems, Computer Science, or related technical degree or equivalent work experience

Minimum Experience Required:

  • At least 7+ years' solution design experience.

  • Provide operational support, ensuring production systems are online and available; this includes non-business hours on-call support.

  • Support the design, development, and testing of cloud applications and enhancements.

  • Understand client business needs & objectives.

  • Desired: 4+ years of experience in designing/implementing Salesforce solutions

Minimum knowledge, skills and abilities required of the position:

  • Customer-focused approach to accomplishing tasks efficiently

  • Highly motivated and ability to work with moderate direct supervision

  • Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)

  • Good written and oral communication skills

  • Knowledge of end-to-end software development lifecycle, including both agile and waterfall approaches.

  • Experience with DevOps tools, such as version control, release management, automated testing and deployment.

  • Experience in developing and supporting cloud-based solutions, such as Salesforce.com, is strongly desired.

  • Experience mentoring technical teams and guiding technology standards and decisions.

Any certificates, licenses, etc. required for the position

Preferred certifications:

  • Salesforce Certified Administrator

  • Salesforce Certified Advanced Administrator

  • Salesforce Certified Platform App Builder

  • Salesforce Certified Platform Developer I

  • Salesforce Certified Platform Developer II

  • Salesforce Certified Technical Architect

#LI-MM1

Primary Location: Texas-Woodlands

Job Function :Information Technology

FLSA Status :Professional

Relocation Option: No Relocation Offered

Union description/code :NON BARGAINING UNIT-NBU

Number of Openings :1

Req ID: 82805

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement

Nearest Major Market: Houston

Job Segment: Architecture, Cloud, Developer, Computer Science, Information Systems, Engineering, Technology

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