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New York Power Authority Senior Employee Relations Specialist in White Plains, New York


The Employee Relations function advises the Authority’s executive management team, supervisors, and employees (headquarters and all facilities) on issues that affect performance, the work environment,and employee relations. This function is responsible for conducting intake, fact-finding, and investigation of such concerns using coaching, mentoring, and performance management skills, exercising judgment and discretion in resolving workplace issues and maintaining positive working relationships. Collaborates with and serves as a resource to the facilities to handle employee relations issues.


  • Conduct thorough and objective investigations on more complex concerns. Make independent decisions as to fact finding, analysis, evaluation of claims, and in formulating recommendations.

  • Manage and administer a broad range of tasks including resolving complaints, counseling managers and employees on the interpretation of policies and procedures. Work with colleagues in HR, legal, and others as appropriate to ensure high quality solutions consistent with NYPA values, federal, state and local laws.

  • Ensure successful implementation of employee relations solutions with senior management and all affected stakeholders.

  • Execute all aspects of co-initiated employee terminations including communication and associated administrative tasks.

  • Manage and administer all aspects of the Dispute Resolution policy.

  • Provide direction to Facility HR in all aspects of Employee Relations through collaboration or handling cases on an as needed basis.

  • Identify emerging HR issues by keeping current with existing or new legislation, court cases, or other topics of concern to the workplace and recommend appropriate strategy to those affected by the issue. Recommend appropriate policy and/or procedure changes.

  • Recommend and implement effective employee relations and mandatory compliance training to appropriate audiences using the most effective delivery method for the subject matter.

  • Serves as NYPA liaison with NY State Office for Prevention of Domestic Violence.

  • May serve as a witness on behalf of NYPA in external hearings or legal matters.

  • Partner with Ethics, Security or Internal Audits on various other investigations as required.

Knowledge, Skills and Abilities

  • Confidentiality and discretion are essential to managing the range of sensitive issues.

  • In depth understanding of applicable state, federal, and local laws, and ongoing cognizance of recent case decisions that apply (employee relations) employee policies and programs.

  • Excellent research and analytic skills.

  • Excellent written and verbal communication skills.

  • Thorough understanding of all employee policies and the ability to apply them in diverse situations. Generalist knowledge about other HR disciplines to appropriately address concerns from multiple angles and generate options for resolution.

  • Excellent interpersonal and analytical skills to interact effectively with all staff levels both inside and outside of the organization.

  • Strong platform skills, which may include lecture, role-play, and facilitation components.

  • Creative, fair, and open to options for disposition or resolution of a matter.

  • Excellent administrative skills.

  • Intermediate to advanced level skill in computer applications; Word, Excel, PowerPoint.(knowledge of SAP is a plus, knowledge of Pivot tables/metrics a plus).

  • Experience with policy updates a plus.

Education, Experience and Certifications

  • Bachelor’s Degree in Human Resources, Psychology, Business Administration, or a related field, (Master’s Degree in HR is a plus).

  • Minimum seven (7) years Human Resources experience, five (5) handling employee relations issues.

  • Utility industry experience in multi-union, multi-facility environment a plus.

  • SPRH or PHR Certifications is a plus.

Physical Requirements

  • Approximately 20% travel primarily within NY State.

The New York Power Authority is an Equal Opportunity Employer