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Eversource Energy Labor Relations Consultant in Westwood, Massachusetts

Check out this video and find out why our team loves to work here! ( general supervision, provides consulting expertise to Operations management and Human Resources support staff. Assist with establishing policies and procedures and provides guidance regarding Labor Relations matters for all employees. Creates solutions resulting in collaborative management and labor relations. Assist with the implementation of Labor Relations initiatives, programs and practices that achieve Company goals, promote positive labor/management relations and treat employees with dignity and respect.

Essential Functions:

  • Assists the Manager of Labor Relations in development, formation, implementation, administration and communication of labor and employee relation policies, practices and strategies for the Company.
  • Provides consulting expertise in addressing labor relations issues within the organization.
  • Assists Operations management and Human Resources support staff in interpretation of the labor contracts, dispute resolution, development of labor proposals, strategies and negotiation of agreements with bargaining units.
  • Assists Human Resources support team and managers in the formation of proposals to be submitted during contract negotiations or for mutual gains bargaining. Assists in the development of negotiation strategies.
  • Assists in the formation of proposals to be submitted during contract negotiations or for mutual gains bargaining. Assists in the development of negotiation strategies.
  • Investigates, researches, evaluates and resolves grievances and claims.

  • Prepares for and participates in union-management contract negotiations.

  • Administers and interprets union/management agreements to Operations managers and supervisors.
  • Represents the Company at disciplinary hearings, grievances, mediations and arbitrations.
  • Participates in joint labor management committees. Maintains an open and direct dialogue with union officials. Works with the Labor Relations team on arbitration preparations.
  • Develops and maintains positive relationships with Union leadership and Eversource management.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skills:

  • Extremely knowledgeable of the National Labor Relations Act and other governmental laws and regulations affecting labor relations.
  • Strong knowledge of other applicable employment laws, rules and regulations.
  • Strong knowledge of HR policies and practices related to areas such as employee relations, benefit administration, compensation and performance management


  • Requires a Bachelor’s Degree in Business Administration, Human Resources, Industrial Relations, related discipline. MBA or advanced degree preferred.


  • Minimum of five (5) years in Labor Relations.

Licenses & Certifications:

  • None

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment.If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after a decision has been made about whether or not to make you a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws requiring reasonable accommodation.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.