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Eversource Energy IT Domain Architect / Quality Engineering Leader in Westwood, Massachusetts

Check out this video and find out why our team loves to work here! ( Energy is looking for a seasoned Quality Engineering Professional where you will bring your broad technical experience and leadership to help advance and scale Enterprise Quality Engineering practices. You will be responsible for supporting our Quality strategic vision, Test approaches, processes, frameworks, and tools for our Quality & Testing Center of Excellence.


  • Partners with Quality Engineering leadership and broader team to develop, deploy and advocate Testing standardization, Processes and Frameworks across the Enterprise.
  • Helps foster and pivot towards our vision to drive quality across all product lines and ecosystems.
  • Collaborates with Project Managers, Technology peers, business managers and staff to provide QA and Testing support from program/project kickoff to go-live.
  • Advocates a Shift Left quality approach taking Test Automation priority from the get-go. Ensures correct test automation approaches (UI, API, Data, Mobile) and pushes for right level of Test Automation penetration.
  • Helps drive transformation and innovation journey as we mature our Performance Testing practices and capabilities and provides necessary oversight and support in other horizontal services such as Test Environment Management and Test Data Management.
  • Helps evaluate and implement Test Management and Automation Tools in alignment with market trends.
  • Provides thought Quality leadership and oversight as needed.
  • Coordinates and oversees special quality initiatives in partnership with IT Project Management Office (PMO) and IT Enterprise Architecture (EA) to assure a fully integrated software delivery and support approach.
  • Focuses on continuous improvement.
  • Engages onsite and offshore resources to provide necessary support.

Experience and Skillsets

  • A minimum of 8 years of relevant Test leadership experience in Technology
  • Solid understanding of the Software Testing Life Cycle and Software Testing methodologies
  • Demonstrated experience with modern Test Management Tools, Hands-On Test automation (TOSCA preferred) and broad array of DevOps Tools
  • Relevant experience with Cloud (AWS or Azure), Containers, Dockers, and Service Virtualization
  • Experience with Performance Testing, Test Data and Test Environment management
  • Agile experience (Scaled Agile or QA Chapter Leader experience a big plus)
  • Experience driving Testing Methodologies, Testing standards, governance, and best practices.
  • Familiarity with Data Analytics space
  • Experience driving Managed Testing Services (in an onsite/offshore setup building QA-as-a-Service model)
  • Behavior Driven Development experience is nice to have
  • Experience in Technical Program Management, developing program strategies and execution a great plus
  • Industry recognized QA and/or testing certification is a plus.
  • Utility Space experience a plus
  • Works well under pressure as the role requires juggling multiple priorities and parallel initiatives with tight deadlines.

Education : Bachelor’s Degree in STEM Program from an accredited College/University

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in an office environment which requires standing, sitting, walking, climbing stairs, writing and typing. Work involves using a computer and telephone as well as personal communication.

Mental Aspects :

  • Work includes researching, analyzing, writing and public speaking. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.