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Eversource Energy Associate Program Manager, Distribution Substation Management in Westwood, Massachusetts

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Under direct supervision this position has the primary responsibility for ensuring that the Eversource Business Strategy for the capital program is optimally developed to provide the highest levels of system reliability at lowest possible costs. The Eversource business strategy will also need to consider the regulatory environment. Specific responsibilities include assistance developing coordinated programs and budgets, identifying process improvements with respect to development, approval, and management of projects, providing input to the prioritization of the capital programs, and developing and maintaining collaborative working relationships with other functions. The successful candidate will also benchmark Eversource’s asset performance relative to the industry.

Essential Functions:

  • Capital Program Development:

  • Provides input to the development of the capital program budget.

  • Assists with identifying, initiating, and prioritizing programs for inclusion in the one-year and five-year Capital Budget Plan.
  • Works with Engineering, Project Management, and Cost Estimating to develop detailed program and project level scope, cost, and schedule.
  • Assists facilitation of an interdisciplinary project team to select the best solution, document alternatives analysis, and presents project approval justifications to the Solution Design Committee and/or Eversource Project Approval Committee.
  • Substation Equipment Performance:

  • Assists with development of operational strategies for the utilization of asset resources, considering asset life cycle planning and risk analysis.

  • Analyzes Substation reliability, including goal setting, reporting, and System Operations Review Committee activities.
  • Assists with development of and issuance of system performance measures; identifies gaps and opportunities for future program and project performance improvements.
  • Assists with implementation and support of tri-state processes for consistent collection and management of asset data.
  • Performs asset data analysis to support Asset Management strategies and equipment replacement programs.
  • Communicates the Asset Management strategy throughout Eversource and to external parties as necessary.
  • Benchmarking:

  • Facilitates Substation benchmarking efforts

  • Identifies best practices and opportunities for future program improvement.
  • Oversees the development of asset strategies, tools, and procedures for managing Substation assets

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Knowledge of substation power system planning, engineering, maintenance, and operations.
  • Strong background in process improvement.
  • A combination of strong technical knowledge and business acumen.
  • Understanding of the New England Regulatory environment and the impact for the Business.
  • Ability to interpret and analyze financial documents.
  • Ability to understand and utilize economic, financial, and industry data to accurately diagnose business strengths and weaknesses, identify key issues, and develop strategies and plans.
  • Working knowledge of information technology and use of Eversource’s office automation and information systems.
  • Ability to enhance internal and external customer satisfaction.
  • Strong communication skills, including the ability to make formal presentations and translate technical information into terms that are meaningful to the audience.
  • Ability to develop and use collaborative relationships to facilitate the accomplishment of work goals.
  • Ability to create/manage Microsoft Access Databases, Microsoft Excel databases and associated user interfaces (visual basic, SQL or similar programming ability) is highly desirable.

Education :

  • Bachelor’s degree in Engineering (preferred). Electrical Engineering degree also preferred. Business Degree, related discipline, or equivalent experience.
  • Advanced degree is in Engineering or Business Administration is desirable.

Ex perience:

  • Zero (0) to three (3) years of related experience is required.
  • Experience in the technical, operational, or engineering aspects of the electric utility industry is strongly preferred.
  • Experience in one or more aspects of the job or substation experience is strongly preferred.

Licenses & Certifications:

  • None

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • The noise level in the work environment is usually moderately quiet.
  • The employee is occasionally exposed to uneven terrain and outside weather conditions.

Mental Aspects :

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

  • Know the business plan and how your role connects to it
  • Identify problems, issues; take responsibility for resolution
  • Set high standards for self; deliver quality performance
  • Raise ideas for improvement
  • Communicate, communicate, communicate

Build Trusting Relationships

  • Follow through on commitments made to manager, colleagues, and customers.
  • Address difficult or controversial issues and encourage others to do the same.
  • Have honest dialogue with others

Manage and Develop People

  • Set performance goals that align with department and company goals
  • Meet regularly with your supervisor/manager to discuss your performance
  • Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

  • Work collaboratively within and across the organization to achieve “One Company” and other goals
  • Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

  • Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

  • Proactively seek out opportunities to improve business performance and customer service.
  • Respond positively to new demands or circumstances
  • Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

  • Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Worker Type:


Number of Openings:


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.