Lead Process Specialist

Date: Mar 16, 2023

Location(s): West Palm Beach, FL, US, 33407Miami, FL, US, 33134

Company: NextEra Energy

Requisition ID: 71300

(FPLES) operates 14 unique businesses and is continuously creating new businesses to serve residential, commercial and governmental customers to deliver savings and protection. Our smart, reliable and affordable solutions span a broad array of offerings, including, but not limited to, LED lighting, home protection plans, natural gas supply and backup power generation. FPLES is passionate about delivering exceptional employee and customer experiences through a highly engaged culture. Headquartered in South Florida, FPLES is an unregulated subsidiary of NextEra Energy, the world’s largest wind and solar energy producer in the world. Do you want to create innovative business solutions? Join our world-class team today!

Position Specific Description

Process Specialist I is responsible rapidly developing an understanding of current processes and business needs, in order to creatively and strategically re-engineer processes with out of the box thinking. Will need to incorporate lean six sigma and kaizen principles to drive operational excellence and standardizations throughout the business unit. Additionally, this position will require developing and presenting business cases/proposals to senior management.

Originating action to improve existing conditions and processes, identifying improvement opportunities, generating ideas, and implementing solutions.

Ensuring that the (internal or external) customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress and ensuring accountability against those metrics.

Maintaining stable performance under pressure or opposition (e. g. experiencing time pressure, conflict, or job ambiguity); handling stress in a manner that is acceptable to others and to the organization

Job Overview

Employees in this position lead and support cross-functional strategic projects. Employees conduct complex analyses and lead projects that support and align with business unit objectives. This position identifies, develops and implements processes and process improvements and conducts cost-benefit analyses and regulatory compliance initiatives. Employees in this role develop and present business cases and review and approve findings for presentation to senior management.

Job Duties & Responsibilities

• Works with Information Technology to define work required to execute business cases and makes business decisions on value added features and business priorities

• Evaluates project ideas and develops business cases and accelerate portfolios

• Provides operational process support and manages partner relationships to understand business objectives and impact of changes

• Identifies system requirements, design and testing for approved system business cases

• Conducts process improvement analysis

• Gathers data, reports on key metrics and utilizes tools and technologies to analyze improvement opportunities

• Troubleshoots system issues, follows up on process system requirements, supports application replacement initiatives, new technology evaluation and proof of concept completion

• Evaluates risks from policy and process changes to business unit performance and compliance

• Facilitates process improvement meetings

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor's or Equivalent Experience

• Experience: 6+ years

• Six Sigma Yellow Belt Certified

Preferred Qualifications

• Six Sigma Green Belt Certified

• Project Management Professional (PMP)

Employee Group: Exempt

Employee Type: Full Time

Job Category: Project Management

Organization: FPL Energy Services, Inc

Relocation Provided: No

Where permitted by applicable law, NextEra Energy requires all employees and new hires to be fully vaccinated for COVID-19 or be willing to receive the COVID-19 vaccination on or before the first day of employment.

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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