National Grid Sr. Business/ Systems Analyst in Waltham, Massachusetts

National Grid is an international electricity and Gas Company and one of the largest investor-owned energy companies in the world. We are committed to being an innovative leader in energy management and to safeguarding our global environment.

_We Offer_

  • /Consistent growth potential through company leadership programs/

  • /Competitive and robust benefits and compensation with Bonus potential/

  • /Numerous wellness programs and access to on site gym 24/7- depending location/

  • /A multitude of company endorsed community programs to participate in/

  • /Access to a full service cafeteria/

/We are currently looking for highly motivated individuals who want to join a dynamic and fast paced organization going through major transformation. If you are someone who’s looking to bring innovation, contribute ideas and play a part in renewing the Information Services organization we want to hear from you!/


_Position Responsibilities (including but not limited to):_

  • Gather, analyze, document and manage business and user requirements (both functional and non-functional) Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements).

  • Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution.

  • Facilitate walk-through of project deliverables for endorsement and approval.

  • Demonstrate knowledge in all systems, processes and data relating to the assigned business or project.

  • Educate business partners on systems capabilities and the feasibility of developing specific solutions.

  • Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, business, and functional requirements, traceability matrices, process flows, operational support documentation and archival of all related project documentation.

  • Develops the testing strategy and plans thorough requirements testing for user acceptance.Assist in overseeing User Acceptance Testing to execute, and track deviations found, facilitate non-technical work around sessions for remediation and document testing progress.

  • Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements


  • Ability to influence and build relationships and demonstrate team leadership in all interactions.

  • Knowledge of and ability to effectively use the appropriate modelling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.

  • Exceptional written and verbal communication skills.

  • Extensive experience in MSOffice, Visio


  • Bachelor’s degree in Computer Science, Industrial Engineering or similar discipline; or equivalent work experience.

  • 5 years of relevant experience as a Business Analyst.

  • 5 years of demonstrated experience in business and functional requirements elicitation, translation and documentation.

  • 5 years’ experience in facilitating design and use case discussions

  • 5 years’ experience in a SDLC environment


  • Experience in working in the Utility (Gas/Electric) domain with in a project setting.

  • Working toward relevant industry certification (e.g. CEng, CITP, TOGAF, IIBA, ISEB diploma) desirable but not essential as part of career progression.Z

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

/National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Information Services

Organization: *Information Services

Title: Sr. Business/ Systems Analyst

Location: MA-Waltham

Requisition ID: 20182637