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National Grid Solution Engineering Manager in Waltham, Massachusetts

About us

National Grid is hiring a Solution Engineering Manager for our Electric Business Unit in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid IT team is currently seeking an innovative, adaptable, and results-oriented leader who will be leading an organization of Software & Systems engineers, Application & Solution Architects, Business Analysts working on various initiatives who plan, design, develop/configure, test and deploy technology solutions that meet & exceed expectations of National Grid internal & external customers. This leader will also play the role of process owner, partnering closely with other Technical Managers, Product Owners, and Scrum Team Leads to achieve success against a defined set of desired business outcomes. This leader will also be challenged with the transition of projects/programs from waterfall methodology to Agile/Scaled Agile/Digital/Product development practices where applicable. This leader will report to the Director of Solutions Engineering within the National Grid IT organization.

Key Accountabilities

  • Determine staffing strategy, consistent with the needs of the SE team.

  • Hire and lead technical resources for various initiatives.

  • Provide technical direction for the requirement gathering, design, development, and systems integration from definition phase through implementation & support.

  • Ensure Delivery strategy / Technical plans and detailed WBS are captured and executed to the plan.

  • Identify cost and timeline estimation and manages technical resources within budget and project schedules.

  • Management and execution against project plans and delivery commitments; Manage the day-to-day activities of the engineering team.

  • Ensure system, technical & product architecture is compliant with and adheres to all National Grid operational, architectural, and design standards and principles.

  • Review proposals for technology systems & solutions. Recognize system deficiencies and implements effective solutions.

  • Develop and maintain a network of industry contacts. Performs research on industry trends.

  • Apply knowledge of industry trends and developments to improve solution/service delivery for internal and external stakeholders.

  • Establish the standards for code, source control, versioning, and code reviews.

  • Prepare and present Project/Program level communications for executives and stakeholders

Supervisory/Interpersonal- Experience Required

  • Excellent stakeholder management skills with credibility and gravitas to influence and lead thought at the senior level.


  • Bachelor’s degree in Computer Science, MIS, Engineering, or similar field; or equivalent work experience.

  • 5+ years of technical leadership and 3+ years of managing technical teams working on simultaneous projects.

  • 10+ years of Software Development Lifecycle Management, Application Lifecycle Management, Solution Architecture, Data Architecture, DevOps processes/tools and techniques

  • Experience of managing COTS (Commercial off the Shelf) products, budgets and justifying resource needs to senior leaders and finance

  • Experience in developing multi-year product and technical strategies

  • Experience influencing leadership decisions through presentation of technical information, both verbally and in writing

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

  • Knowledge and experience with Agile (Scrum, Kanban, SAFe etc.) and Waterfall software development methodologies

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.