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National Grid Senior Governance Specialist in Waltham, Massachusetts

About us

National Grid is hiring a Senior Governance Specialist for the New England Property Services department in Waltham, MA.

This is a Hybrid Role, 2-3 days in office. Must live within a commutable distance to Waltham, MA

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

This Senior Governance Specialist role exists as a key support to the New England Property Services organization, which is a diverse team of knowledgeable property service professionals, who are accountable and empowered to provide a safe, reliable, and sustainable working environment for our colleagues and community. This role will guide the New England Property Services business on the appropriate level of governance, reporting, analytics, controls testing, and performance metrics for the assurance activities related to the Integrated Property Services relationship. The successful candidate will be a strong analytical thinker with strong strategic thinking, a relationship builder focused on stakeholder engagement for a high-profile supplier relationship. This role will be critical in preparing us for the future, as we determine our supplier strategy for continuing to effectively deliver property services across the footprint.

Key Accountabilities

  • Create and administer reporting mechanisms, KPIs, and resulting scorecards for effective compliance performance management (aggregation of local, functional, and regional performance)

  • Identify potential risks for Property services and develop risk mitigation strategies.

  • Using compliance performance data and information, support the business in developing remediation plans and sustainable compliance controls for capital and operations & maintenance functions.

  • Assist the business with performance breakdown reviews and root cause analyses related to Property Services.

  • Contribute to NE IPS Governance processes by ensuring overall program health of integrated service providers.


  • Demonstrated ability to develop productive working relationships with vendors, stakeholders, and customers

  • Bachelor's degree with 5 years of experience in assurance, risk mitigation (and/or audit), KPI development, contract management, process excellence and performance management measurement techniques

  • Ability to grasp complex issues and effectively integrate, compile, and analyze information and data

  • Experience facilitating working sessions and stakeholder updates with diverse and influential stakeholders both internal and external.

  • Detailed analytical and executive reporting

  • Strategic forward-thinking capabilities

  • Facilities background and Master’s degree preferable, but not required

More Information




$97,000 - $114,000 a year

Salary commensurate with location and experience

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.