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National Grid Senior Analyst, Business Performance Management in Waltham, Massachusetts

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To support National Grid in achieving its strategic objectives by setting and maintaining the JDx level operating rhythm, establishing governance processes, and supporting the businesses performance reporting.

Key Accountabilities

  • Define, develop and implement structure, principles, processes and practices that support the JDx.

  • Develop structure and procedures for decision making.

  • Determine relations that define clear accountabilities (RACIs) to synchronize and align across the JDx and stakeholders.

  • Develop and organize cadence of performance meetings across JDx and align with NGUSA.

  • Coordinate and drive timely completion of Corporate performance reporting deliverables.

  • Perform Group Reporting (QBR)

  • Perform JDx reporting (President's Business Review Meeting).

  • Develop Service Level Agreements.

  • Develop Joint Proposal Implementation process.

  • Provide framework for visibility and coordination for external deliverables.

  • Drive on-target performance for business deliverables.

  • Manage the day-to-day relationships with relevant internal stakeholders to drive business performance.

  • Challenge existing ways of working and continuously seek ways to improve collaboration and coordination across the business.

  • Provide recommendations on the steps necessary to improve performance within the framework of established policies, regulatory agreements and in view of key risks facing the business.

  • Ensure performance gaps are identified and improvements are monitored until sustained.

  • Ensure remediation plans are in place for underperforming deliverables.

  • Facilitate Deep Dives and challenge where appropriate.

Supervisory/Interpersonal- Experience Required

• Ability to lead, motivate, counsel, coach, develop and influence others.

• Ability to develop and maintain strong stakeholder relationships to become a trusted advisor.


  • A Bachelor’s degree in Business Administration, Accounting, Engineering or relevant field, with an advanced degree a plus.

  • 4+ years of relevant work experience.

  • Strong communication skills, including interpersonal, written (documentation and reporting) and verbal skills.

  • Effective collaboration and partnership capabilities.

  • Strong planning, organizational, and project management skills.

  • Experience in business performance, reporting or data analysis.

  • Experience with MS Team, SharePoint site development, Microsoft Office, and Power BI a plus.

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.