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National Grid Principal Product Manager - DevOps in Waltham, Massachusetts

About us

National Grid is hiring a Principal Product Manager - DevOps for our IT group in Waltham, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

National Grid IT team is currently seeking an innovative, adaptable, and results-oriented leader to lead and manage Product Planning within our Solutions Engineering team as the Principal Product Manager – DevOps. This role will be responsible for managing the DevOps Engineering product planning processes by collaborating with the Enterprise Architecture, IT Strategy, EPMO, CIO & Engineering teams to deliver business outcomes. As an experienced Product Manager, you will manage a portfolio of IT Foundation investments DevSecOps, Data Ops, ML Ops, and Azure PaaS Services that incorporates digital delivery centric best in class product planning practices.

Key Accountabilities

  • Act as the voice of the customer in the definition of innovative digital solutions

  • Provide insights into product, technology, and market trends

  • Work with Enterprise Architecture (EA) and IT Strategy to gain an understanding of strategic enterprise technology roadmap

  • Support the IT Strategy and EA setting the long-term vision and strategy for platforms and high value workflows, and communicate this strategy to all the relevant participants and partners.

  • Support bringing new technology solutions to NG with return-on-investment analysis

  • Gather and manage product planning feedback through surveys

  • Monitor and report on product & platform business value KPIs

  • Collaborate with multidisciplinary teams to scope, design, concept test and deliver innovative solutions

  • Own and drive development of business cases and operating plans

  • Prepare and present product planning communications for executives and stakeholders

  • Be a valued contributor to evolution of IT Foundations & Tools. Benchmark and incorporate standard/best methodologies.

Supervisory/Interpersonal- Experience Required

  • Able to influence and manage internal and external stakeholders.

  • A good track record of interfacing with direct and third-party suppliers delivering services in onshore/offshore model.


  • Bachelor's degree in computer science/engineering or in related field; Master's Degree preferred

• 10+ years of professional experience in software technologies

• Understanding of DevOps capabilities and tools, such as, Cloudbees Jenkins, Azure DevOps, Ansible Tower, BitBucket, Sonarqube, Jfrog/Xray Artifactory, Checkmarx, Neoload, Netsparker)

• Understanding of DevSecOps, Data Ops, ML Ops, and Azure PaaS Services

• Thorough knowledge of Agile software delivery models (Kanban, Scrum, SAFe, etc.)

Preferred Qualifications:

• 2+ years’ experience as a Product Manager in a technology company

• Certified Product Manager

More Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.