About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us and find your superpower.

National Grid is hiring for a Transformation Change Manager for our IT&D SRM (Strategy Results Management) Organization.

Job Purpose

IT and Digital in National Grid is building a new Center of Excellence (COE) for Transformation Change Management to provide centralized change management support across IT and Digital transformation efforts. The Transformation Change Management COE will be responsible for establishing and continuously improving change management methodology based on leading practices and industry standards, as well as training relevant stakeholders on the methodology.

Transformation Change Managers will, with guidance from the COE Lead, coach and enable Business Unit (BU) embedded Change Managers across the enterprise in the design of change management and culture strategies that aim to drive adoption of exciting new digital and transformation initiatives. They will advise on complex change management implementation issues across a portfolio of programs, ensuring that the programs follow best practice methodology and processes to achieve and sustain intended business outcomes.

They will need to leverage change management expertise to create innovative and engaging approaches that align with strategic objectives and drive successful adoption of transformation and digitization efforts across the business.

This is a hybrid position and will require candidates to travel to our corporate hubs (Brooklyn, NY, Waltham, MA, Syracuse, NY) as required. Candidates must be based in or be open to relocating to MA, NY, NJ, NH, CT, RI, ME, VT or PA.

Key Accountabilities

• Enlighten others regarding change management and culture initiatives by providing subject matter expertise

• Partner with BU Change Managers in the implementation of change management strategy and support them as needed

• Assist in training the organization on the established change management methodology and embedding change management capabilities within the business

• Align change management perspective to ongoing culture initiatives and provide change management support and expertise regarding cultural initiatives

• Provide change communications best practices to help corporate communications and transformation programs create engaging and compelling messages and assist in development if necessary

Qualifications

• Demonstrated experience designing, developing, and delivering change management strategies for global or large-scale transformations

• Comfortable influencing and collaborating at all levels of an organization

• Demonstrated experience producing organization-wide communications and communication strategies

• Demonstrated experience creating and delivering training programs to diverse group of stakeholders

• Demonstrated client relationship skills working in a dynamic client environment

• Strong project management experience, including schedule, scope, issue and risk management

• Strategic thinking and solving problems regarding organizational and behavioral challenges

• Experience leveraging leading change management practices

• Ability to measure and analyze data

• Ability to explain complex technical concepts in an easily understandable written format

• Strong facilitation and presentation skills

#LI-HYBRID

More Information

Salary

Brooklyn, NY $138,000 - $162,000 a year

Waltham, MA $129,000 - $152,000 a year

Syracuse, NY $115,000 - $135,000 a year

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.