About us * National Grid is hiring a Lead Program Manager in Electric Capital Project Delivery in our Waltham MA, location.* Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. ## Job Purpose The Program Manager is responsible for the operational efficiency and excellence of select portfolios of work with the Electric Distribution Processes. As the Electric Program Manager for City and State Construction projects, you will provide program management of this portfolio in order to ensure the work is delivered on time and mandated targets are met. The Project Manager builds internal and external relationships by serving as the company’s main representative to the State to improve customer satisfaction while providing visibility to the work plans. The Program Manager enables the cost effective planning and delivery of Electric Distribution projects to achieve overall portfolio performance targets in the New England jurisdictions. ## Key Accountabilities + Build and maintain a DOT work plan in Primavera 6. + Manage current year work plan and implement resource strategies to meet regulatory, budgetary, and jurisdictional goals for Massachusetts distribution electric portfolio. + Promote teamwork and collaboration within Resource Planning and internal stakeholders. + Effectively support other Program Managers and PEX initiatives as required. + Track, report, and forecast project financials and milestones each month. + Keep internal and external departments informed of project requirements and schedules using appropriate communication methods. + Identify risks to project delivery including major permit issues or restrictions, logistical problems, cost constraints or contractual problems and recommend appropriate action. + Negotiate cost allocation and contract terms between municipal authorities, National Grid, and other utilities as appropriate to support the delivery of City/State projects. + Prepare required documentation, forms, and reports relating to all activities between municipal authorities and National Grid on assigned projects. + Challenge existing processes and continuously seek ways to do things better in order to drive greater efficiencies for the business. + Monitor and support the billing process. ## Supervisory/Interpersonal- Experience Required + Demonstrate a high level of personal initiative, integrity and ability to interact with company personnel, contractors, regulatory representatives, and town/city officials in a positive collaborative manner. ## Qualifications + Bachelor’s degree; Engineering or Business Management discipline preferred + Project Management experience preferred. + Proficient in project and work management software. + Familiar with distribution line engineering, design, permitting, construction, and closeout activities. + Knowledge of National Grid’s business operations, company policies and practices. + Understanding of jurisdictional process and regulations. + Ability to prioritize and manage multiple projects and issues simultaneously. + Strong communication, negotiation and interpersonal skills. + Demonstrate sound judgment to independently solve problems and resolve conflicts. + Ability to travel to the assigned division(s) as required. ## More Information National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.