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New Jersey Resources Manager Investigations and Compliance in Wall, New Jersey

Manager Investigations and Compliance

Wall Corporate Office, 1415 Wyckoff Rd, Wall, New Jersey, United States of America Req #1896

Wednesday, October 12, 2022

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits.

The Manager Investigations and Compliance is responsible for overseeing, managing, coordinating and documenting a variety of workplace investigations into a broad array of issues within New Jersey Resources and its affiliates, including Code of Conduct, employee complaints, regulatory investigations and other claims (including property damage and bodily injury claims as needed) against the Company. Under the direction of the Chief Compliance Officer, oversee the overall Company investigation process and will ensure that investigations are conducted impartially, thoroughly and in a timely manner. Ensure that comprehensive investigation reports are prepared and will work collaboratively with department attorneys and the General Counsel/Chief Compliance Officer, outside counsel as necessary, and internal departments to deliver efficient and systematic resolutions to investigations. Responsible for providing assistance with the management of the corporate compliance function, including providing advice, guidance and support to internal stakeholders regarding adherence to regulatory/compliance requirements and implementing compliance initiatives to help manage regulatory risk.

Major Responsibilities:

• Oversee, manage and coordinate internal investigations concerning violations of company policy including discrimination, harassment, sexual misconduct and other employee relations matters, property damage, personal injury complaints and defensive litigation

• Oversee, collaborate and coordinate with internal teams to gather evidence, communicate findings, assess mitigation steps, and develop remediation plans

• Recommend, own and implement corrective/preventative measures aimed at improving compliance and reducing repeat occurrences

• Work with other departments including Legal and HR in developing recommendations for resolutions of investigations and identifying trends or isolated issues

• Partner with all relevant teams to implement process improvement

• Review and analyze complex complaints related to Code of Conduct concerns

• Manage the resolution of compliance-related problems encountered by various areas of the Company as related to laws and regulations

• Manage the development, revision and implementation of appropriate policies and procedures to provide for compliance with applicable laws and regulations having a significant impact on the operations or strategy of the Company; work collaboratively with department attorneys, General Counsel/Chief Compliance Officer and senior management

• Oversee the reporting of claims and litigation matters to the Company’s insurers as appropriate

• Oversee the resolution or transference of third-party damage claims to collection counsel

• Oversee the training of Company personnel in claims reporting and avoidance

• Maintain Legal Department records relating to Code of Conduct and employee complaint or compliance investigations in conformance with records retention and Legal Department policy and procedure

• Track and maintain Code of Conduct and employee complaint and compliance investigation reporting

Position Requirements:

• A college degree is preferred; however, will consider applicants with relevant professional experience and training; Paralegal or Certified Fraud Certification helpful but not mandatory

• Minimum of five years of related work experience conducting, documenting and resolving investigations for a corporation, insurance company, law enforcement agency or comparable institution

• Experience in handling confidential and sensitive investigations and information with ability to exercise a high degree of judgment and discretion

• Proficient in Microsoft Word and Excel

• Excellent investigation skills including interviewing and preparing witness statements, incident scene investigations, proper handling of evidence, and writing accurate and detailed reports

• Workplace investigations experience, employee relations experience preferred

• Ability to maintain confidentiality in all aspects of the job;

• Ability to deliver succinct, clear and direct verbal/written briefings on investigation issues and results

• Familiarity with investigative practices, corporate and forensic practices

• Strong analytical skills, initiative and work ethic

• Ability to prioritize and organize multiple tasks with request interruptions

• Ability to work independently and as a team player

• Excellent verbal, written and interpersonal skills

• Exceptional customer service and negotiation skills

• Must possess a valid driver’s license

*The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

New Jersey Resources is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran or other protected status.

Other details

  • Job Function Manager

  • Pay Type Salary

  • Wall Corporate Office, 1415 Wyckoff Rd, Wall, New Jersey, United States of America