Iberdrola USA SPEN - Operational Support in United States


At ScottishPower we know that our people are our strongest asset, so we’re always looking for individuals whose energy, intelligence and passion can help us reach our goals.

At the heart of all business visions and activities are the people whose individual efforts and performance make it happen. We encourage our people to be proud of where they work, to share their ideas and to own their careers. We promote a safe working environment and push people to shape and progress their careers so that we grow our talent within the company.

We’re able to continue our recruitment drive because the demand for energy keeps growing. As well as this, our investment in our network and continual search for innovative ways to generate and distribute energy means we can offer a wide range of exciting careers in a stable industry.

Business and Department


SP Energy Networks is part of the ScottishPower Group of companies. We provide power on behalf of supply companies through a network of cables and power lines that we own and maintain.

We do it responsibly. We do it with respect for people and for the environment. We do it looking at the long term, not just today. We do it innovatively.

We're dedicated to delivering a safe and reliable electricity supply to all of our customers 24 hours a day, every day of the year. Through our transmission and distribution network we provide power to customers in Merseyside, Cheshire, North Wales and North Shropshire as well as Central and Southern Scotland.


  • Provide business support in all activities within the District

  • Support of work programme and reporting

  • Support in ATHOS, SAP, SAP, Cintellate and other work systems.

  • Administration support to District operational, maintenance and investment activities including time writing and District management reporting KPI’s


  • Provide administration and management support within all areas of the business

  • Manage all correspondence and communication within the business

  • Ensure that all customer contacts are dealt with in accordance with relevant processes

  • Assist in the building of the weekly work programme with District staff and Team Leaders

  • Supporting the weekly and daily maintenance of the resource plan and work programme

  • Production and delivery of reports and management information within agreed timescales

  • Liaison with external suppliers and other business areas Printing and collation of information to assist in the generation of work packs

  • Contribute as an effective team member of District team.

  • Ensure quality standards are maintained in all activities performed.

  • Ensure awareness of and comply with Company Health, Safety and Environmental requirements on particular issues as they arise.

  • Comply with appropriate safety equipment as required

  • Work towards a zero accident culture.



  • Planning and Organising skills

  • Excellent communication skills

  • Significant all round administrative experience

  • Able to operate at all levels of the business

  • Working knowledge of Business IT systems

  • Working knowledge of Energy Networks policies, procedures and working practices.

  • Working knowledge of health, safety and environmental legislation

  • Developed negotiation, communication and people management skills.

  • Developed Customer Service skills

  • Familiarity with MS suite of systems

  • Knowledge of the Asset Inspection System (AIS)

  • Knowledge of SAP system

  • Knowledge of Cintellate system

  • Knowledge of ENPaRT scheduling system

  • Knowledge of ATHOS system


  • Experience in a multi-stranded project support/co-ordination role or equivalent role

  • PC literate – MS Word, Excel, PowerPoint etc

  • Experience in SAP, CCT and Cintellate systems (will be given)

  • General knowledge of the Operations, Maintenance and Construction Businesses activities.

  • Educated to GCSE or equivalent standard

  • Significant relevant experience

  • Computer literacy – e.g. Microsoft Office suite

Role benefits include:

  • Salary from £20,344 per annum

  • Plus other company benefits including Stakeholder Pension plan, training and development & generous annual leave.

CH43 3ET

  • Competencies: Customer Service, Communicating and Influencing, Teamwork, Achieving Results and Continuous Improvement.

Location: Scottish Power Energy Networks, North Cheshire Trading Estate, Prenton Way, Birkenhead, Prenton

REFERENCE: 5099533700

Publication date: 09.08.2018

No of Vacancies: 1

Contract Type: Permanent

Employment Status: Full Time

Selection Method: Competency Based Interview

CLOSING DATE: Friday 17th August 2018