Iberdrola USA SPEN - Broad Engagement Manager in United States


At ScottishPower we know that our people are our strongest asset, so we’re always looking for individuals whose energy, intelligence and passion can help us reach our goals.

At the heart of all business visions and activities are the people whose individual efforts and performance make it happen. We encourage our people to be proud of where they work, to share their ideas and to own their careers. We promote a safe working environment and push people to shape and progress their careers so that we grow our talent within the company.

We’re able to continue our recruitment drive because the demand for energy keeps growing. As well as this, our investment in our network and continual search for innovative ways to generate and distribute energy means we can offer a wide range of exciting careers in a stable industry.

Business and Department

SP Energy Networks is part of the ScottishPower Group of companies. We provide power on behalf of supply companies through a network of cables and power lines that we own and maintain. We do it responsibly. We do it with respect for people and for the environment. We do it looking at the long term, not just today. We do it innovatively.

RIIO is the framework that sets the revenues recovered by monopoly companies who run the gas and electricity networks in Great Britain. RIIO seeks to ensure companies have sufficient revenue to deliver network services that consumers value at an efficient cost.


The Broad Engagement Stakeholder Lead is responsible for the creation of the enhanced stakeholder engagement model for the next Transmission Price Control (RIIO T2).

You will be responsible for the delivery of a stakeholder focussed business plan as co-created by the Transmission Stakeholder Panel. This Panel will ultimately lead to stronger relationships, more effective and efficient business plans, higher levels of stakeholder satisfaction and robust stakeholder submissions for OFGEM.

Your tasks will include:

  • Effective management of stakeholder, community and customer relationships to deliver a robust and well justifiedbusiness plan that has been co-created and approved by Stakeholders, meets all regulatory requirements and aligns with existing BAU stakeholder engagement activity

  • Develop appropriate Transmission Stakeholder Group in line with Regulator requirements to support theenhanced stakeholder engagement model for transmission

  • Develop and co-ordinate the assurance programme that will be at the heart of the Transmission Stakeholder Group and all stakeholder activities. To give the Regulator comfort that the Transmission Stakeholder Group is acting independently of SPEN and providing adequate challenge. And to provide assurance that stakeholder engagement is being carried out as per the regulatory requirements

  • Build and drive an active engagement strategy; leverage the market using technical expertise and engagement with a broad and inclusive group of stakeholders.

  • Continually seek stakeholder feedback and commission research, analyse outputs and evaluate feedback from internal and external sources

  • Support the development of stakeholder engagement skills, knowledge and behaviours across the RIIO2 team and the wider business

  • Organise and facilitate high profile stakeholder events to raise stakeholder awareness of RIIO T2 issues, understand stakeholder priorities or to get feedback on certain topics or issues as required by the business. Develop a stakeholder engagement plan for RIIO-T2 – including Treasury, Government (Scottish and National) and Senior Execs.


  • Professional qualification or equivalent experience

  • Knowledge of the regulatory environment

  • Knowledge of the enhanced engagement models in the water / airline sector is advantageous

  • Expert commercial awareness; proven track record of effective stakeholder and customer service engagement and management

  • Excellent planning and organisation skills; ability to work to tight deadlines; experience of Project Management activities

  • Ability to communicate and present information effectively at all levels

  • Ability to effectively influence to deliver personal and strategic objectives

  • Ability to devise solutions to complex problems/challenges

  • Evidence of strong customer and stakeholder management skills

  • Computer literacy

  • Must be a team player with a flexible attitude and good inter-personal skills

  • Availability to travel as required across the UK

  • Recruitment Method: Competency based interview

  • Salary development,generous annual leave, etc.

from £40,800 & other company benefits

Closing date: 05/06/2018

'Happy to discuss flexible working'

including Stakeholder Pension plan,

training and

Location: Ochil House, High Blantyre, G72

REFERENCE: 5093404800

Publication date: 10.05.2018

Contract Type: Fixed term for up to 4 years. Full Time