Arizona Public Service IT Infrastructure Engineer III in United States


Job Family Profile Responsible for the maintenance, installation, and configuration of infrastructure technologies and next generation technologies. May be involved with complex system integration testing and evaluation.

Required Education and Experience Bachelors' degree in Information Technology or related field and 5 year of prior relevant experience or equivalent combination of education and directly related experience. Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Preferred Special Skills, Knowledge or Qualifications

  • Experience with HMI systems; preferably ABB HMI Symphony Plus
  • Work with the vendor to engineer HMI solutions at APS generation plants
  • Knowledge of all infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS); infrastructure management tools and monitoring tools; solution sizing for hardware/software platforms; industry standard security requirements and designs.
  • Troubleshooting; installing and repairing PC hardware and software; advanced design, maintenance and repair of servers; applying creative solutions to business problems to ensure business needs are most effectively met; advanced information system configuration management
  • Ability to developing and write technical documentation; evaluate and test emerging technologies.

Nuclear requirement: Any PVNGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member. Any PVNGS employee may be called upon to support a refueling or short-notice outage. This includes line roles and responsibilities as necessary to execute outage activities. These are a condition of employment at PVNGS.

Key Job Accountabilities 1) Under general direction, responsible for the maintenance of installed infrastructure technologies as well as the installation and configuration of these technologies within specific area 2) Participates in business requirements meetings 3) Partners with technical architects to translate the architectural designs into operations 4) Develops plans to manage the frequency of support package/patch application 5) Administers equipment, hardware, and software upgrades 6) Provides higher level support to help desk staff 7) Completes and manages accurate infrastructure- related documentation in accordance with company security standards 8) Maintains and manages systems infrastructure and network appliance operations 9) Supports multiple systems or applications of moderate to high complexity (e.g., size, technology, systems feeds) 10) Provides advice to infrastructure engineers with less experience or to a small team 11) May manage projects at this level, requiring responsibility for the delegation of work and the review of others' work products and engineering projects

Key Level Differentiators Works to achieve operational targets with significant impact on departmental results and infrastructure engineering operations Works independently under limited supervision to develop, deliver, and implement infrastructure solutions and services Analyzes and resolves complex infrastructure problems using experience, judgment and may take a new perspective on existing infrastructure solutions Responsible for making improvements of processes and systems to enhance performance of infrastructure engineering operations Makes decisions within area of direct responsibility

Export Compliance/EEO

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, "U.S. Export Control Laws"). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates (“Pinnacle West”) provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Job Title: IT Infrastructure Engineer III

Job ID: 20180304

Location: Phoenix

Full/Part Time: Full-Time

Regular/Temporary: Regular