TITLE:Intern, Strategic Network Relations

RESPONSIBLE TO:Manager, Strategic Network Relations

DIVISION/DEPT:Member Advancement/Strategy

SUPERVISES:N/A

FLSA STATUS:Non-Exempt

LENGTH OF INTERNSHIP: Up to six months between July 2024 and December 2024

LOCATION: Rockville, Maryland, headquarters; remote

SALARY/PAY: $1,200 ($15.00 per hour) paid bi-weekly

EDUCATION: Undergraduate or Graduate Student with relevant major

SUMMARY

The Strategic Network Relations Intern will support the Strategic Network Relations Manager in liaising with local Goodwill organization leaders to advance GII priorities by coordinating the implementation and integration of strategic initiatives and advancing strategic objectives.

BASIC FUNCTION:

1. Support initiatives that advance GII’s strategic objectives through engagement with local Goodwill and GII team members.

2. Prepare and create documents, reports, meeting notes, and presentations as needed.

SPECIFIC DUTIES:

1. Support GII and local Goodwill leaders in aligning and integrating member experience to demonstrate the value of GII products and services. Provide support for the Chief Strategy Officer and Strategic Network Relations Manager to advance GII objectives.

2. Research and document effective practices associated with key initiatives for use in supporting Goodwill initiatives.

3. Promote and coordinate knowledge sharing among local Goodwill members related to key initiatives.

4. Other duties as assigned to advance GII objectives.

RELATIONSHIPS:

Internal: Daily contact with GII team members to coordinate projects and support activities. External: Occasional contact with external organizations, vendors and a variety of stakeholders.

Local Goodwills: Frequent contact with representatives of Goodwill member organizations.

SKILLS NEEDED:

a. Ability to manage multiple tasks, maintain attention to detail and work effectively to meet deadlines.

b. Knowledge of general communication strategies and tactics.

c. Excellent customer service and interpersonal skills.

d. Strong oral and written communication skills.

e. Excellent time management and organization skills.

f. Ability to work with a wide array of team members from different levels within and beyond the organization.

g. Strong Microsoft suite skills required.

h. Strong analysis and information-management skills aided by curiosity, big-picture thinking and the ability to meaningfully find and connect new information.

i. Demonstrated ability to collect, compile and analyze data to inform improvements, draw meaningful conclusions and suggest future actions.

EDUCATION: Pursuing degree in relevant area of study. 3.0 GPA or above preferred.

EXPERIENCE: Ability to coordinate multiple demands and projects.

Previous internship or other work experience preferred.

DECISION MAKING: Make recommendations for systems, responses to identified needs, and consultative guidance to improve performance.

SUPERVISION: Moderate with latitude given to the position in carrying out work assignments. Work is checked for accuracy and completeness.

PHYSICAL EFFORT: Sedentary with lifting 10 pounds maximum and occasionally lifting and/or carrying items like articles or files. Walking and standing are required occasionally; long hours of sitting at a desk and using a computer. Accommodations available as needed.

EMOTIONAL EFFORT: Work environment usually hectic with periods of high stress. Must demonstrate a positive attitude in meeting daily challenges.

OUR VALUES

We believe everyone deserves an opportunity to thrive. Goodwill’s mission grounds us and happens through each one of us. This aspiration applies to each GII team member as much as to the people we serve. GII’s organizational values guide all that we do; how we do our work and make decisions, and how we interact with each other, Goodwill members and all stakeholders.

Our mission happens through me (Passion)

We have a fire for our mission. We bring our energy, creativity and passion to all that we do. By contributing the best of what is within each of us, we inspire the same in our peers, and multiply Goodwill’s impact.

Drive to make a difference (Impact)

We believe that our work must lead to a measurable difference in the lives of the people Goodwill serves. We are committed to performance excellence in all that we do. Our strategy focuses our work to achieve that impact, and we say no to things that do not align.

You before me (Respect)

We treat all people with dignity, kindness, appreciation and respect. We are curious without judgment, and we actively listen to ensure mutual understanding. We give everyone a caring and safe place to share their opinions, their talents, and their questions. We build trust through direct, clear and transparent communication. We are open and humble.

Thriving begins at home (Well-being)

We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to thrive both in and out of the workplace. We strive to make genuine and continuous investments in one another and ourselves. As such, we adopt healthy, holistic approaches to our work. We proactively care for one another and ourselves by speaking up for what we need and supporting one another in achieving it.

Out of many, One Goodwill (Diversity, Equity & Inclusion)

We embrace all people and perspectives as we advance Goodwill’s mission to help people reach their full potential through the power of work. We acknowledge historical inequities still exist and are intentional in breaking barriers. We are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in all of our endeavors. Our diversified reflection shall shine as one Goodwill.

Be bold, learn and grow (Agility)

We are open, creative, innovative, agile and willing to take risks. We operate with a sense of urgency, without rushing for the sake of speed. While we do our best to make good decisions, we embrace failure for the learning it affords and adapt quickly to move ahead. We are one unified team that succeeds and stumbles, and learns and grows together with humility and grace.