AES Analyst, Operational Technology (US Territory only) in United States
At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.
This position is an entry level position and under supervision helps craft, construct, and ensure reliable performance for the AES Clean Energy, Energy Management, SCADA, Telecommunications, and other assorted technology systems that supervise and control Wind and Battery Generation power systems. These handled assets are crucial for electrical grid operations.
These duties involve a wide variety of knowledge in hardware, software, computer networking security, remote field devices, and other technology involving new and existing legacy systems, along with supporting the AES Digital Strategy.
This position will help configure, install, operate, and maintain servers, storage arrays, and assist with network fix to ensure the reliable operation of the power grid.
As a member of the OT support team represent the organization during on-call rotation. Support during on-call rotations will involve resetting remote services & servers, resetting user passwords, troubleshooting ISP outages, and other system troubleshooting. Responding quickly, following established procedures, and documentation is essential to performing this task.
Assist Subject Matter Expert in the support of multiple IT applications and have limited knowledge across skill sets.
These systems operate 24x7 and are used by Generation field, engineering, planning, reporting and dispatch staff.
Help users apply technology to improve business practices to protect large assets and improve customer service.
Provide Level-2 support and troubleshooting to resolve issues.
Interacts with co-workers, vendors, the general public and representatives of other organizations to acquire and disseminate information, advise on projects, resolve conflicts, set priorities, coordinate activities, complete projects within time and budget constraints, and provide assistance.
Create diagrams and documentation for as-is and to-be IT configurations.
Helps evaluate new products and services from vendors to resolve applicability to hardware, software, networks and other systems.
Has knowledge of federal, state and local laws, rules, regulations, ordinances, policies and procedures to ensure compliance and client agencies to ensure systems are aligned with all regulatory parameters.
Other duties as assigned.
Qualifications and requirements:
Bachelor’s degree in Computer Science or related subject
Experience with designing and implementation virtual environments and network fundamentals.
Good technical understanding of hardware, software and overall technology.
Good written and verbal communications skills.
Up to 60+% Travel may be required.
On call one week a month to supporting 24/4 operations desk.
This position should have 0 to 3 years of operational technology experience.
Ability to qualify for a Transportation Worker Identification Credential (TWIC)
Networking design including VLANs and subnetting
Able to wear PPE as needed including steel toe boots, hard hat, other required safety gear.
AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
The expected salary for this position, at commencement of employment, is between $60.000 and $76.500/Annual; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements such as annual bonus, in addition to a full range of medical, dental, vision, life, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Accelerating the future of energy, together
Our people are our energy and have transformed AES into the type of energy company that the world needs today and in the future. Coming from all walks of life, our people share a passion for improving lives by advancing the energy sector through innovation, collaboration and action.
We are working in an industry that requires new thinking and ways of working together to create solutions that are both economically and environmentally viable, not just one or the other.
We are looking for passionate people to join us in our mission to accelerate the future of energy.
Are you ready to join us? www.aes.com/careers