At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Oracle Utilities Functional Architect

In this role, you will design functional solutions and provide leadership on Oracle Utilities Customer to Meter (C2M), Meter Data Management (MDM), and Customer Care & Billing. Working on multi-product implementations directly with the business.

Job Function Summary

Application Development Provides application software development services. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, and documents software applications. Analyzes requirements and tests and integrates application components. Ensures that system improvements are successfully implemented.

Key Job Information

Specialist Professional Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Key Responsibilities:

• Own the definition, design, and delivery of a successful solution architecture, Techno-Functional solution.

• Build an in-depth understanding of the client’s current and future business and the relationship of interdependent project work streams.

• Develop and maintain the necessary plans for workshops, business process definition, configuration, testing, and training support - including key tasks, milestones, and deliverables – aligned with delivering the overall solution.

• Drive execution of planned activities to ensure solutioning is delivered on-time and in line with interdependent project workstreams.

• Facilitate conversations with the client to gather and provide recommendations on target business requirements in line with Oracle utilities product (CC&B) capabilities and the functional roadmap.

• Map stated client requirements to standard C2M/CC&B business processes (URMs and other formats) forming the basis of subsequent process-based discussions.

• Coordinate delivery of functional requirements and designs and timely receipt of complete and accurate work products from the offshore development team.

• Implement End to end integration of Oracle utilities solution with multiple utilities products such as ERP, GIS, AMI, Salesforce, Self Service, etc

Education/Experience/Certifications

• Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.

• Typically, eight or more years in related field, 12 – 18 years preferred.

• Strong knowledge of Oracle Utilities Customer to Meter, Meter Data Management, Customer Care and Billing (CC&B).

• 10+ years of overall relevant experience in Oracle Utilities, including five years in consulting or services.

• In-depth knowledge of meter-to-cash, billing, payments, credit & collection, rates, new connection, Move In/ Move Out, smart metering.

• C2M/MDM/CC&B lead architect experience in at least three utilities implementations.

• Designer or architect experience with the Oracle Utilities Application Framework (OUAF).

• Successful full lifecycle implementation experience.

• Strong knowledge of SQL and Cloud-based system delivery.

Additional Preferred Qualifications

• Knowledge of XML, Groovy, and SaaS.

• Oracle Utilities CC&B Implementation Specialist certification.

• Other Oracle Certifications.

• Understanding of Oracle Utilities Customer-to-Meter (C2M).

• Knowledge of other CIS or billing products in the market.

• Demonstrated experience as CC&B solution architect or CC&B systems integration lead.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Advanced knowledge of business goals and scope of change initiatives.

• Advanced knowledge of user experience design frameworks.

• Advanced knowledge of change management processes.

• Advanced knowledge of software configuration.

• Advanced knowledge of operating system concepts.

• Advanced knowledge of database concepts.

• Intermediate knowledge of infrastructure concepts.

• Advanced knowledge of service continuity planning and support.

General Competencies

• Advanced customer-focus skills.

• Advanced accuracy skills.

• Advanced risk-management skills.

• Advanced oral and written communication skills.

• Advanced interpersonal skills.

• Advanced decision-making skills.

• Advanced organization and prioritization skills.

• Advanced meeting facilitation skills.

• Advanced team-building skills.

Physical and Cognitive Demands

Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

• Ability to adhere to set response times, deadlines and time-sensitive tasks.

• Ability to follow accuracy standards.

• Ability to follow through on decision-making tasks.

• Ability to interact effectively and collaboratively within a team environment.

• Ability to communicate and problem solve when under stress.

• Ability to respond and adapt to frequent change.

• Ability to accept and demonstrate self-awareness when provided constructive feedback.

• Ability to discern feedback and acknowledge ownership of areas of improvement.

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.

• Ability to successfully collaborate with peers, managers and others within the organization.

• Demonstrates sound memory.

• Ability to process new information to be applied consistently to work tasks.

Schedule/Attendance

• Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule.

• Ability to work long hours.

• Ability to work a variable schedule.

• Ability to report to work and perform work during periods of severe inclement weather.

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.

• Ability to work shift schedule.

• Ability to work on-call schedule.

• Ability to be in the office 3 – 5 days a week.

Physical Capabilities

Computer use (use computer regularly for entire work shift)

Environment - Indoor/Outdoor

Office

LI-CU1

Compensation Range:

$96,300.00 - $189,875.00

In addition, this position is eligible for a performance-based incentive bonus. Actual total compensation is commensurate with experience, skills, and education

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) .

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com .

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector.

We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.