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Salt River Project Business Systems Analyst in Tempe, Arizona

Business Systems Analyst

Date: Aug 27, 2023

Location: Tempe, AZ, US

Company: SRP

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Job Brief

The Senior Business Systems Analyst serves as the liaison between the business community and the technical development team(s) who support the systems the community uses. This person is responsible for ensuring that business needs, related to those systems, are clearly understood, documented, and met. The Senior Business Systems Analyst will work closely with business system users, subject matter experts and technical resources to support business requirement efforts, document functional requirements and design specifications and support development and testing efforts.

Job Responsibilities

• Elicits, analyzes, specifies, and validates the business needs of stakeholders.

• Creates documentation ensuring that the requirements and design are complete, consistent, concise, traceable, feasible, unambiguous, and verifiable.

• Conducts internal and external research to gain a better understanding of the project's subject area.

• Conducts meetings and presentations to all levels of stakeholders to share ideas and findings and to ensure that requirement specifications are correctly interpreted

• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

• Serves as a configuration manager for the Land department's Microsoft Dynamics CRM instance.

• Provides data analysis and reporting through the use of PowerBI and Tableau.


Completion of a Bachelor's Degree from an accredited institution that prepares the employee for the assignment.


This is a multi-level position.

Promotion to Level 2 requires a minimum of two years experience at Level 1 and demonstrated capability to perform advanced and more difficult work as determined by the supervisor. Promotion to Senior Level requires a minimum of 3 years experience at Level 2, is fully competent in all aspects of functional area of assignment and as such would be recognized as a specialist in area of assignment and may have periodic or occasional lead responsibilities.

Additional Information

This position will serve as the project manager for enhancements and upgrades for Land's existing IT solutions along with rollouts for future technologies. In addition to understanding the business need, a deep understanding of the tools used by Land and how to configure those tools is critical. As technology evolves, this position will adopt database administrator functions. The additional functions will include database maintenance responsibilities ensuring data integrity and security, along with identifying quality data relationships for future integrations between systems to improve Land's processes.

Requisition Details

Requisition ID: 16232

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Equal Opportunity Employer Statement

Salt River Project (SRP) recognizes diversity and inclusion as key drivers of innovation and growth, and seeks to attract a diverse employee base that reflects our community. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status or any other protected status under applicable federal, state or local law. Ultimately, SRP aspires to fully apply the power of diversity and inclusion to build a more equitable and sustainable future for our customers, employees and community.

Drug/Alcohol Policy Statement

SRP is committed to maintaining a work environment that promotes the health, safety and well-being of our employees, visitors, customers, and the communities we serve. This commitment includes maintaining a work environment that is free from drugs and alcohol. Any candidate that tests positive for an illegal drug or unauthorized substance, including non-medical marijuana, during the pre-employment drug and alcohol screening will be disqualified from further consideration in the hiring process. Although marijuana is legal in the state of Arizona, SRP abides by federal laws where it remains illegal.

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas.

Why Work at SRP

SRP's success is rooted in our employees' happiness, health and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• 401(k) plan with employer matching

• Retirement pension

• Paid vacation

• Parental leave

• Holiday pay

• Sick leave

• Medical, vision, dental and life insurance

• Wellness programs

• Pre-tax benefits

• Short and long-term disability plans

• Tuition assistance