Mail and Stock Processor

Salary

$23.65 - $28.75 Hourly

Location

Tacoma, WA

Job Type

Classified

Job Number

0018-25

Department

Customer Service

Opening Date

06/09/2025

Closing Date

6/23/2025 5:00 PM Pacific

• Description

• Benefits

• Questions

Position Description

Mail and Stock Processors perform a variety of duties to prepare and distribute interoffice and U.S. mail for City of Tacoma and Tacoma Public Utilities (TPU) departments. Mail and Stock Processors are expected to demonstrate teamwork and collaboration as well as work independently.

Mail and Stock Processors are critical to the success of the City of Tacoma and TPU in facilitating communication throughout the organization.

Responsibilities Include:

• Sort, retrieve and deliver interoffice mail and incoming USPS Mail

• Sort and meter outgoing USPS mail

• Prepare Standard rate bulk mailings

• Process mail on various pieces of mail equipment, including folders, inserters, tabbers, addressers, and openers

• Drive scheduled runs between various City of Tacoma and TPU locations

• Provide exceptional customer service and postal expertise

Qualifications

An equivalent combination to: graduation from high school and one year of related experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS:

Valid Washington State Drivers License at time of appointment with maintenance thereafter.

Physical Requirements & Working Conditions

Position requires extensive walking, lifting, bending and pushing.

WORKING CONDITIONS

Work includes indoor and outdoor environment; subject to driving City vehicle in adverse weather conditions.

Working non-standard hours may be required.

Mail center environment; subject to noise from machines.

Employees in this classification may be exposed to the danger of carrying large amounts of money and traffic hazards.

Knowledge & Skills

KNOWLEDGE OF:

• Postage regulations and fees.

• Modern office practices, procedures and equipment.

• Record-keeping techniques.

• Oral and written communications skills.

• Proper methods of storing equipment, materials and supplies.

• Interpersonal skills using tact, patience and courtesy.

• Operation of a motor vehicle including all safety rules.

• Telephone techniques and etiquette.

• Basic math.

• Word-processing/Spreadsheet applications.

SKILLS:

• Operate motor vehicles and observe legal and defensive driving practices.

• Able to pick up and deliver materials and supplies.

• Know the procedures and practices of mail and stock processing and distribution.

• Know how to operate a variety of office, inventory/stock and mail center equipment and machines.

• Make arithmetic calculations quickly and accurately.

• Know current postal rates and applicable postage regulations.

• Work independently with little direction.

• Meet schedules and time lines.

• Work cooperatively with others.

• Maintain and prepare basic records and reports.

• Learn department locations.

• Perform general clerical duties.

• Understand and follow oral and written directions.

• Lift heavy objects weighing up to 50 pounds.

• Process City bulk mailings using cost effective methods.

Selection Process & Supplemental Information

City of Tacoma Commitment to Diversity and Inclusion

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

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Applicants who meet the minimum qualifications will have their responses to the supplemental questionnaire scored. Candidates must pass this examination in order to be placed on the eligible list for interview and hiring consideration.

Individuals given a conditional offer of employment must also pass a pre-employment medical examination that may include a drug screen. This position is covered by a Labor Agreement between the City of Tacoma and Local 483. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Communication from the City of Tacoma:

We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

• Yes

• No

  02

  Have you graduated from high school or equivalent?

• Yes

• No

  03

  Do you have one year of work experience in a mail center or a related field?

• Yes

• No

  04

  Do you have a valid Washington State Drivers License?

• Yes

• No, I have a valid drivers license from another state

• No

  05

  Do you have experience or been trained use Microsoft Office programs including Outlook?

• Yes

• No

  06

  Do you have experience driving scheduled routes?

• Yes

• No

  07

  Do you have experience working in a government, municipality, and/or public utility?

• Yes

• No

  08

  Please indicate in which of the following areas you have professional mailroom experience. Check all that apply:

• Safety procedures for office and driving environments

• Mail Metering

• Certified Mail Preparation

• Mailruns (Internal and/or External)

• Mail Sorting

• Vehicle Courier Routes

• Freight Handling

• Hand trucks

• None of the above

  09

  Are you willing to accept temporary employment?

• Yes

• No

  10

  One of the City's Principles that guides us is Equity. Describe what equity means to you and describe any experience you have working with diverse groups of people.

  11

  Please tell us how you learned about this job opening.

• Job Interest Card notification

• Professional organization

• Military organization

• City of Tacoma employee

• Online job board posting

• Word of mouth

• LinkedIn

• Indeed

• Facebook

• Instagram

• Careers in Government

• Government Jobs

• Outreach Event

• National Diversity Network

• African American Job Network

• Asian Job Network

• Disability Job Network

• Latino Job Network

• Retirement Job Network

• LGBT Job Network

• Veteran Job Network

  12

  Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

  Required Question

Employer

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.cityoftacoma.org

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