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City of Tacoma WA Fire Information Technology Analyst, Senior Technical in Tacoma, Washington

Position Description

This posting is for an Information Technology Analyst, Senior Technical. The successful candidate will need to be able to work in a uniformed environment and follow Fire Department chain of command, protocols, and procedures on a daily basis.

This position will support the Tacoma Fire Department as it continues to evolve as a progressive and responsive public safety organization. If you are interested in a rewarding opportunity furthering the mission of the Tacoma Fire Department (TFD) *to protect people, property, and the environment, and professionally and compassionately serve the community; *then this is the job for you!

This classification is assigned the responsibilities and duties of a technical advisor on complex, critical or large-scale systems and/or projects, consistently applying advanced principles and techniques, planning, developing, implementing, maintaining and administering complex or multifunctional applications and systems, some of which may be enterprise-wide. Positions in this classification will be assigned to coordinate projects. Work is applied to most complex processes, is intellectual in nature, and results in productive and efficient solutions. Work assignments require understanding the customer's business from the perspective of senior management and the ability to act as a liaison in consulting on and coordinating information technology needs across multiple business areas.

Work may require availability outside of normal working hours.

City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.


Equivalent combination to: Bachelor degree in computer science or related field and five or more years of directly related information technology work experience.


  • Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter. Knowledge & Skills

  • Skill in applying advanced technical knowledge to evaluate and resolve complex tasks such as planning and directing projects, conducting capacity planning, coordinating or facilitating the installation of complex systems, hardware, software, application interfaces or applications.

  • Expert knowledge in detecting, diagnosing and correcting the source of errors in logs.
  • Expert knowledge of data and system security and other similar technical processes approaches.
  • Skills in following directions under broad guidelines, and independently explore, and evaluate technical solutions to complex problems.
  • Skill in programming and the understanding of development and designing best practices.
  • Skills in communicating and representing enterprise-wide computing standards for both technical and non-technical staff.
  • Skill in understanding, following and giving oral and written directions effectively.
  • Employ expertise, credibility and effective partnering to help customers and vendors resolve complex and difficult issues.
  • Skill in maintaining appropriate technical documentation.
  • Skills in modeling effective group process behavior, such as listening, discussing, encouraging, and using tact, patience and courtesy.
  • Expert skill in handling multiple competing priorities.
  • Work confidentially and with discretion, including maintaining HIPAA compliance when interacting with patient data of the department. Selection Process & Supplemental Information

All interested individuals should *_apply online and attach a resume and cover letter_ *that includes major responsibilities and accomplishments related to the position. If applicable, scan and attach your DD-214 proof of military discharge disposition form at time of application.

Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored. Applicants will be scored on the basis of information provided in their responses only. It is the responsibility of the applicant to list all pertinent experience and training in their response to each supplemental question. Applicants must pass the evaluation of supplemental questions to be placed on the eligible list for interview and hiring consideration.

Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and the Local 120. Employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Salary: $36.71 - $56.94 Hourly

Location: Tacoma, WA

Job Type: Classified

Department: Fire

Job Number: 0152-20A

Division: Fire

Closing: 10/1/2020 5:00 PM Pacific

Agency: City of Tacoma

Address: Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone: 253-591-5400