City of Tacoma WA Compliance Lead in Tacoma, Washington

Position Description

The Reliability and Compliance section of Tacoma Power is accepting applications for a Compliance Lead.

The Reliability & Compliance team is a group within the Power Shared Services section of Tacoma Power. The group is focused on compliance management and oversight of North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) compliance across the organization. As such, the group collaborates with all sections within Power to ensure compliance with federally mandated requirements.

The Compliance Lead, as part of the Reliability & Compliance team, is responsible for coordinating NERC/WECC Reliability Standards tasks with Tacoma Power's compliance program.

This role requires the ability to analyze and evaluate the effectiveness of reliability and compliance related management controls, risk management efforts, and operating policies and procedures. It also requires communicating and organizing multiple priorities with compliance stakeholders. An employee in this position will use efficient methods of accomplishing work and recommend solutions to resolve problems. The position requires an understanding of complex systems and processes as they relate to NERC/WECC reliability and compliance in order to ensure requirements are met and penalties are avoided. The Compliance Lead reports to the Tacoma Power Reliability and Compliance Assistant Manager.

Responsibilities include:

  • Lead efforts and coordinate communication regarding self-certifications, WECC audits, mock audits, periodic and mandatory data submittals and reporting, and exception reporting
  • Coordinate with Document Management Coordinators to support development and documentation of compliance-related processes and systems
  • Monitor NERC and WECC program changes and coordinate internal communications and/or responses (e.g., new or revised standards implementation, commenting and balloting, etc.)
  • Coordinate with project managers for capital projects to assess potential compliance impacts and determine steps necessary to maintain compliance with applicable NERC Reliability Standards
  • Support investigation, self-reporting, and mitigation plan processes
  • Support internal audit process
  • Support development and deployment of compliance-related training
  • Monitor and manage Tacoma Power's response to NERC Alerts
  • Serve as Tacoma Power's primary compliance contact for WECC
  • Serve as point of contact for outside agency communications (e.g., Electricity Sector Information Sharing and Analysis Center (ES-ISAC), WECC, etc.)
  • Contact other electrical utilities in order to gather statistical information and compare compliance and reliability measures;
  • Serve as Tacoma Power's administrator for data submittal systems
  • Prepare and present reliability and compliance related materials to a wide variety of audiences including senior management;
  • Assist subject matter experts in researching and preparing work plans, goals, procedures and proposed solutions to complex reliability and compliance related issues;
  • Lead internal cross functional teams to gather and verify reliability and compliance related data;
  • Recommend revisions to reliability and compliance related policies and procedures as a result of data gathered and feedback from staff performing NERC reliability and compliance related activities;
  • Maintain technical knowledge of NERC Requirements in order to update policies and procedures.

THE COMMUNITY** Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry.

A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views.

Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast – only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video!

City of Tacoma Recruitment Information: One of the primary goals of the City of Tacoma Equity and Empowerment Initiative is that the City of Tacoma workforce reflects the community it serves. We actively work to eliminate racial and other disparities and we welcome candidates with diverse and/or multicultural skill sets and personal experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications

  • 3+ years of experience in systems, operations, procedures, research or analysis in electrical utility related regulatory/administrative matters, especially in NERC/FERC/WECC area;
  • Bachelor's degree in electrical engineering, business administration, computer science or a related field, or 4+ years of additional work experience to substitute for a degree.

LICENSING, CERTIFICATIONS AND OTHER LEGAL REQUIREMENTS: Requires frequent regional travel to attend off-site meetings therefore a Driver's License or equivalent mobility is required. Knowledge & Skills

Technical Knowledge Sufficient current technical knowledge to interpret and convey both orally and in writing, the requirements of North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) reliability standards. Proficient in the use of a personal computer, computer terminal and Microsoft Office suite.

Analysis Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions and make proper recommendations. Prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication.

Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner.

Problem Solving

Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Employ expertise, credibility, and effective partnering to help clients identify, evaluate and resolve complex or sensitive issues, problems, and service needs.

Communications Effectiveness Effective communication both verbal and in writing including the compilation of reports, presentations and records. Interact respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service a high priority, responding to changing customer needs and helping customers implement complete solutions.

Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Remain current by reading and interpreting applicable ordinances, rules, regulations, policies and procedures.

Program Management Appropriately prioritize, track, and concurrently provide guidance and consultation on multiple processes, integrating many factors into decisions, and ensuring that work progresses toward achieving goals and objectives. Selection Process & Supplemental Information

Interested individuals should apply online and attach a detailed resume, cover letter and responses to the supplemental questions.

Applications received without the required resume and cover letter will not progress in the selection process. Applicants whose application materials exhibit potential for the greatest success in this role may be invited to participate in an interview. Reference checks will be conducted on final candidates and appointment is subject to successfully passing a background check.

*Communication from the City of Tacoma: * We primarily communicate via e-mail during the application process. E-mails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

Should you have any questions about this position please call Human Resources at (253) 591-5400 before 5pm on the closing date.

Salary: $84,614.40 - $108,472.00 Annually

Location: Tacoma, WA

Job Type: Non-Classified

Department: Power

Job Number: 1135-18L

Closing: 9/7/2018 5:00 PM Pacific

Agency: City of Tacoma

Address: Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone: 253-591-5400