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National Grid Summer 2022 Intern Program: Syracuse, NY (Business, Information Technology & Environmental Majors) in Syracuse, New York

Help Bring Energy to Life. Become a Gridtern.

About National Grid

The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Every day we deliver safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. We’re planning, innovating and working to be as vital and relevant as ever before for our customers and communities. Join us and be at the heart of clean energy transition.

Gridtern Program Overview

Our Gridtern Program is a structured paid summer internship opportunity established to provide you with hands-on learning experience as well as exposure to various functions within our company as your introduction to the energy industry. Your summer will be filled with hands on projects and assignments, countless networking opportunities, field learning experiences and professional development.

Gridterns will start their summer on either May 23rd or June 6th 2022. Here at National Grid we believe what you achieve while working, is more important than where you do your work. Understanding that different moments call for different environments, we are taking the approach that the future of work is hybrid. Put simply, most of our teams follow a mixture of both home and office working. Specific department set ups do vary and will be identified later in the selection process.

For more details about our Gridtern Program and the selection process/timeline please visit our Gridtern website (https://careers.nationalgridus.com/gridtern-program) .

Participating Departments Overview

Internship responsibilities will vary on department placement. With over 200 intern positions being offered for the summer, we don’t advertise them all individually; below are a handful of examples of 2022 participating departments to showcase the array of opportunities!

Customer & Community Engagement

The Customer and Community Engagement team in New York works with some of National Grid’s largest commercial, industrial, and municipal customers to resolve any issues they might have as well as manage any projects they have with our company. We really are our customer's "trusted advisor." The team also works within our community to provide grants to local non-profit partners and volunteer.

US Customer Change

Our Customer Change team is responsible for supporting and enabling the implementation of change initiatives across our National Grid locations. The team owns the design and implementation of various action-oriented interventions to help lead individuals, teams and National Grid’s organization through their change journeys as the company continues our evolution.

Account Maintenance Operations

The Account Maintenance Operations team is responsible for supporting our various contact centers and meter services departments. Support is provided for customer connects and disconnects to service, all meter change requests, customer billing, and much more.

Revenue Assurance

The Revenue Assurance team is responsible for identifying, investigating and mitigating all possible lost revenue for the company due to any billing errors that might result from Theft of Service or End to End process failures. The team accomplishes their task by performing various End to End process reviews.

Customer Energy Management: Low- Moderate Income.

The Customer Energy team is responsible for the strategy, design and continuous improvement of customer programs and offerings, as well as partnerships focused on product growth for energy efficiency, demand response, and electrification of heat within our low- and moderate-income customer sector. The team supports the company’s goals of achieving regulatory targets, company Earnings Adjustment Mechanism (“EAM”) targets, and Climate goals within New York State.

Qualifications

Qualifications include (but not limited to):

  • Pursuing a degree in Business, Finance, Accounting, Marketing, Communications, Data Analytics, Information Technology, Environmental Studies, Energy Policy or a related field

  • Applicant must have accumulated 18 or more credits and be 18 years of age

  • Applicants for the Gridtern Program must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

  • Registered in school as a full-time student and continuing education full-time for Fall 2022 Semester

  • Some intern positions will require a valid US Driver’s license. This qualification will be included in department specific Gridtern position(s) during the next step of the selection process

You’ll be hearing from us

National Grid’s Talent Acquisition Team shares qualified candidates’ applications with departments participating in the Gridtern program based on the interests you have noted in your resume and profile. If advanced to the next step in the selection process, you will be asked to submit your candidate profile to a specific department(s). At that time, you will receive more information on the department, role, specific location, working structure, and detailed responsibilities of the position(s).

In the meantime, if you are interested in working in other National Grid locations, check out our other summer Gridtern positions in: Massachusetts, Downstate New York or Upstate New York. You must apply to location specific postings in order to be considered for that area. National Grid does not offer relocation, housing assistance, or public transportation reimbursement for Gridterns; however, we can provide a list of resources for hired Gridterns to utilize in making their own arrangements.

Don’t just take our word for it!

Check out what our 2021 Gridterns had to say about their experience this past summer.

“I learned a lot from the Summer Internship Program 2021 and would like to join National Grid again in future as there is a lot of scope to learn more and achieve my future goals.” Bhumika , Digital Marketing Major

“I really enjoyed the numerous activities and opportunities the Gridterns had to learn more about the company through topics of the week. It's refreshing to know that I worked for a company that takes diversity and inclusion so seriously.” Katherine , Mechanical Engineering Major

“Overall, this internship was very impactful for me as I enjoyed my work. I hope to one day work in the utility industry and National Grid has definitely put me on the right track in pursuing that.” Matthew , Electrical Engineering Major

“I was very nervous about the environment and personalities of my department coming in, but was pleasantly surprised at how understanding, easy-going, and friendly everyone was here.” Anthony , Financial Economics Major

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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