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National Grid Manager, Program Management in Syracuse, New York

About us

National Grid is seeking a Manager, Project Management to work out of our Syracuse, NY location as hybrid role.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

Job Purpose

To be a liaison between National Grid and a selected contractor to support program development activities. This role will be managing oversight of multiple projects at once preparing them for successful execution. Facilitating successful interactions and coordination between all internal and external support functions will be required to deliver mega-projects in multiple contract styles. This position will also require participation in bid events, negotiations and other pre-contract activities described below.

Key Accountabilities

  • Employee Management

  • Employee performance, development, and organization

  • External position management, including hiring and termination

  • Facilitating successful internal and external business relationships

Work-plan Delivery

  • Pre-contract management for items such as permitting, real estate, comms, outage planning and all other necessary duties to ensure the bids, contracts and work packages can be successfully delivered by the project construction staff.

  • Ensure constructors have contractual obligations that ensure timely and budget conscious delivery of the Megaprojects portfolio including stakeholder management and cadenced reporting.

  • Establish and maintain baseline schedules, resource loading, risk registers, estimates and spend profiles until transferring work packages to the PM team.

  • Build and deliver sanction papers and any other associated funding documentation.

  • Find and implement continuous improvement in the project delivery to create a more efficient operation in future projects.

  • Develop relationships with stakeholders regarding program delivery including project management, operations, resource planning, design/engineering, and customers.

  • Foster relationships with contractors for efficient construction and service to the company.

Contractor Management

  • Ensure team has a cadenced, metric-based approach to contractor and contract performance evaluation and reporting to stakeholders and vendors.

  • Establish business relationships with contractors that demonstrate superior capabilities in Mega Projects delivery

  • Work with Procurement and selected contractor on create new or updating existing high capital dollar contract strategies

  • Coordinate with project teams and EPC management contractor to support the mega project portfolio

  • Reporting / Audits

  • Ensure contract is being administered properly and delivering to the companies benefit.

  • Review reporting to aid in consistent management of contracts

  • Internal and external communications plan management

Supervisory/Interpersonal- Experience Required

  • Excellent verbal and written communication skills, able to clearly communicate technical concepts to both technical and non-technical audiences and have the ability to listen and learn from others.

  • Excellent interpersonal skills, the ability to manage complex and varied interpersonal relationships to successfully complete projects.


  • Strong background or certification in Construction Management, Contract Management or Work Planning/Project Management

  • Polished presentation ability for executive teams and large groups

  • Stakeholder Management – The Program Manager will be expected to maintain a relationship with all National Grid & Contractor stakeholders. This individual should expect to check in with all stakeholders and periodically meet face to face with key players.

  • Oversee preliminary project budgets and financial controls, project management systems and processes

  • Strong negotiation skills

  • Large project/portfolio work management in a dynamically changing environment

  • Ability to prioritize and execute based on information at hand without direction when necessary

  • Demonstrated ability to operate independently or as part of a team

  • Bachelor’s degree or demonstrated contract, construction management, or project management equivalent experience necessary. Experience within the electric utility industry is greatly preferred.

  • Ability to travel as required

  • Proficiency in Microsoft Office suite of applications with a focus on excel and PowerPoint

  • Experience with construction management software, such as Procore is preferred

More Information


$141,000 - $166,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.