National Grid Associate Analyst/Analyst, Government Reimbursements & Complex Invoicing, Non-Utility (SAP) Billing – Revenue Cycle Management in Syracuse, New York

_About the Position:_

Research and respond to inquiries from energy service companies (ESCOs), brokers, consultants, regulatory personnel and any other party associated with the “Competitive Energy Markets Industry. Prepare the necessary migration reports as required by regulatory agencies.__

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_Position Responsibilities (including but not limited to):_

  • Respond to Energy Services Company (ESCO) inquiries for account specific information; responses must be timely and accurate. The analyst must ensure that responses are submitted in a timely manner and the information provided must be in compliance with the appropriate regulatory documentation, i.e. tariffs, orders, joint proposals, in addition to internal contracts such as the Billing Services Agreement.

  • Respond to ESCO requests for assistance locating information on the Company’s website.

  • Respond to ESCO requests for EDI transaction information timely and accurately.

  • Respond to complaints received from any regulatory agency involving a customer that is transporting gas and/or electric with an ESCO.

  • Responsible for inputting electric and gas rates for manual territories

_Knowledge and Experience Required:_

  • Employees are expected to have the knowledge and experience listed below:

  • Knowledge of (or ability to gain knowledge of) National grid’s customer systems (CSS and CRS).

  • Bachelor’s degree and/or equivalent work experience required.

  • Demonstrates the ability to interpret information and analyze relationships among several parts of a problem or situation in order to clearly articulate the findings and anticipates obstacles and thinks ahead about next steps.

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Business Services

Organization: *Business Services

Title: Associate Analyst/Analyst, Government Reimbursements & Complex Invoicing, Non-Utility (SAP) Billing – Revenue Cycle Management

Location: NY-Syracuse

Requisition ID: 20182144