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Ameren Senior Network Operations Engineer - LTE in St. Louis, Missouri

If end date is listed, the posting will come down at 12:00 am on that date:

About the Position:

  • Responsible for operations of Ameren's Radio Frequency network systems

  • Responsible for troubleshooting service impacting issues for ensuring 100% uptime of the Private LTE network

  • Performs activities related to Network Performance, Lifecycle, Reliability and Problem Management

  • Performs activities related to all operational aspects of managing a greenfield LTE network

  • Plans, designs and implements networked systems, including configurations

  • Works with DCC (Digital Command Center), Network Operations and Telecom Operations for resolving network and services related issues

  • Supports/troubleshoots network problems and site deployment problems

  • Researches and evaluates emerging network and communication technology

Key responsibilities include:

  • Monitoring and clearing of all Service Affecting Alarms in the private LTE network

  • To ensure First level proactive and reactive maintenance is being done regularly and prioritize faults to meet SLA.

  • To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when necessary.

  • To handle emergencies and investigate faults/cause related to system/network problems.

  • To guide Field Engineers for fault management and troubleshooting issues and make required configuration changes where required.

  • Proactive Problem Identification and Perform Access Database Audit Skills & Competencies.

  • This user will be interacting with live monitoring platforms, trouble ticketing systems, RAN and Transport elements.

  • Evaluates new and emerging technologies

  • Recommends solutions that address the user satisfaction and business needs of the organization

  • Develops and maintains scripts to facilitate network administrative tasks and automate repetitive processes Leads teams to conduct the technical analysis of current networks

  • Writes requirements documents for evaluation of new hardware/software

  • Develops MOP/SOP as required and performs configuration audits and remediation to support ongoing improvements as required.

  • Leads Supports the implementation of data/ system security processes including access controls, monitoring software, and generation of security reports

  • Reviews the Digital organization’s technology enablement and integration plans; demonstrates technical expertise within the network through determining best course of action for network-specific projects

  • Proactively communicates Ameren’s network strategy and links to broader digital objectives across the digital organization

  • Identifies trends in issues and determines the root cause to reduce future issues

  • Manages and ensures quality of medium risk/impact network installations or enhancements (e.g., coordinating meetings, tracking budget, following up on action items)

  • Coaches less experienced co-workers and provides feedback to enhance skills and knowledge

  • Mentors less experienced co-workers

  • Supports training and college recruiting for co-workers

Qualifications

  • Bachelor’s degree required, preferably in engineering, mathematics, computer science or business

  • 5+ years of relevant experience in NOC or Field or TAC

  • Cellular/Mobile Technology proficiency in Ericsson LTE and practical experience

In addition to the above qualifications, the successful candidate will demonstrate:

  • Detailed knowledge of the planning, design, implementation and troubleshooting of network systems

  • Understanding of routing and switching technology, IP, and signaling

  • Knowledge of ITIL framework

  • Detailed knowledge of industry trends and products

  • Knowledge of waterfall and agile project management processes, tools and techniques

Preferred Skills

  • Experience with macro and small cell nominal and final RF designs including development, operations, RF KPIs, and maintenance of RF link budgets for 3GPP technologies

  • Knowledge of core and service platforms including log collection and analysis.

  • Work experience/knowledge of MPLS, BGP, OSPF, QoS

  • Be able to develop tools and scripts to automate tasks on Ericsson OSS and eNB's to aide with the investigation as needed

  • Good knowledge of wireless network architecture concepts especially in Ericsson RAN domain

  • Good knowledge of UNIX/LINUX operating systems

  • Good knowledge of trouble ticket and knowledge management systems

  • SQL querying, programming, an understanding of OEM data schema, and KPI development from Ericsson RAN and EPC counters is a plus

Additional Information

Ameren’s selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution service, as well as natural gas distribution service. Ameren Transmission Company of Illinois develops, owns and operates rate-regulated regional electric transmission projects. For more information, visit Ameren.com, or follow us on Twitter at @AmerenCorp, Facebook.com/AmerenCorp, or LinkedIn/company/Ameren.

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