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Ameren Operations Technician in St. Louis, Missouri

If end date is listed, the posting will come down at 12:00 am on that date:

About The Position

  • Maintains responsibility for all aspects of applications and/or systems administration, including implementation, configuration, coordination, control, maintenance, troubleshooting, testing, usage monitoring and the development of systems infrastructure within Digital Infrastructure

  • Monitor, troubleshoot and assist in resolution of Service Impacting events in real time. Work towards upholding and exceeding PLTE Network Availability of 99.90 or greater.

  • Designs, writes, implements and performs backup and restore procedures, and monitors processes

  • Administers and maintains system stability

Key responsibilities include:

  • Installs new software releases and system upgrades, evaluates and installs patches, troubleshoots problems and performs system configurations

  • Monitors and manages system resources, including utilization, tape backup systems and response times, to maintain operating efficiency

  • Monitors system configuration to ensure system stability, and maintains system documentation and logs

  • Ensures the effective, secure and regulatory compliant operation and administration of infrastructure resources, and consistent integrity of information

  • Provides hardware and software operations and maintenance support

  • Performs system backups and recovery

  • Participates in the design of disaster/system recovery testing, when applicable

  • Establishes stakeholders’ expectations and priorities; understands link between infrastructure work and business priorities

  • Assists senior infrastructure specialists in discussions with other Digital departments to provide problem resolution and excellent service to user community; displays understanding of service level expectations

  • Primary focus of this role will be to handle surveillance and troubleshooting of network outages for CORE, RAN & IP services

  • Researches new developments and trends in the computer industry to maintain professional expertise in order to assist in technology planning

  • Monitoring and Support of Nokia Routing Services (Intelligrid) and Ericsson RAN & Core nodes (PLTE)


  • Associate degree required, preferably in computer science or related field

  • Will consider candidates without a degree if they show/demonstrate having 2+ years equivalent, relevant experience in tools, systems and initiatives leveraged by Ameren

  • Certifications required: CCNA or CCENT, ITIL

  • Skills required: Nokia Routing Services and Ericsson LTE

  • 0+ years of relevant experience

In addition to the above qualifications, the successful candidate will demonstrate:

  • Working/hands-on knowledge of infrastructure, operating systems, telecommunications networks, and specialized systems administration

  • Prior knowledge/experience working in 3G/4G infrastructure RAN and Core will be a big plus

  • Working knowledge of the definition, design and implementation of network communications and solutions

  • Knowledge of current Digital system administration tools and scripting languages

  • Knowledge of commonly used concepts, practices and procedures within a particular field

  • Working knowledge of system backup, recovery and storage administration

  • Prior experience with Ericsson or Nokia NMS will be a big plus

Additional Information

Ameren’s selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.