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Ameren Manager Network Service Transition (Fiber Optic and LTE Projects) in St Louis, Missouri

If end date is listed, the posting will come down at 12:00 am on that date:

About The Position

The Manager of Fiber & LTE Network Transition is responsible for the effective and seamless transfer of Fiber Optic and LTE network services from project delivery to operational support. This team will aid in the development, planning and implementation of the Private Fiber Optic & LTE network and performance management subsystems within Ameren's Digital Technology and Operations (DTO) organization. This leader will partner with the DTO Intelligrid & PLTE Projects, Digital Command Center (DCC), Network Operations and Telecom Operations teams on the development of all processes, procedures and performance measures that define how DTO will perform the unique functions associated with the ongoing management of the Fiber Optic & LTE wireless network.

Key responsibilities include:

  • Support a culture of diversity, innovation and creativity while fostering growth opportunities, and career development for direct reports.

  • Leads a team of cross-functional technical staff (Engineers, Field Techs, OSS Administrator, and Software Developer) to create requirements and assess monitoring / performance management tools that will be deployed. Ensures team clearly understands roles and responsibilities for the duration of the program.

  • Lead the integration efforts into Ameren existing DCC and operations teams for each of the developed processes, procedures and tools associated with the Fiber Optic & PLTE network.

  • Assist in deployment and development of Fault and Performance Management tools needed by the DCC to operate and maintain the Fiber Optic & PLTE network.

  • Develops, maintain, and manage an on-going metrics program to qualify and quantify cyber and regulatory compliance posture, operational performance, and overall value of essential services to the business.

  • Drive continuous improvement through proactive, in-depth/advanced analysis of network performance and operational metrics.

Qualifications

Education: Bachelor’s Degree, preferably majoring in Computer Science, Management Information Systems, Engineering, Mathematics or equivalent computer or applicable business related major is required.

Experience: Five or more years of experience working in network engineering disciplines, supervising or managing large network or infrastructure operations technical initiatives. Previous people leadership or project experienced preferred.

Other: Works normal business hours in an office environment, but may also need to work off-hours for project needs, support/upgrade/outage reasons, and systems implementations. After preliminary review, selected applicants must take the First Line Supervisor Test and obtain a recommended status in order to be eligible for additional selection procedures (e.g., interview) designated for this position.

In addition to the above qualifications, the successful candidate will demonstrate:

  • Strong technical understanding of the LTE system architecture.

  • Excellent analytical skills for extracting, processing and manipulating data. Excellent user of MS Excel, Access and SQL.

  • Good understanding of Operational and Customer Experience issues related to Mobile Radio Networks.

  • Strong understanding and competence in using Operational, Performance and Incident tools

  • Business analysis skills, ability to document requirements for IT Tools and formulate business cases for investment.

  • Process improvement experience (Eg Six Sigma).

  • Experience in working on a project team delivering and integrating, new Operational, Performance and incident tools.

  • Technical Ability - Must have in depth knowledge and understanding in LTE technology, services and platforms. Able to undertake complex analysis of telecom/IT technology based problems.

  • Performance - Comprehensive grasp of Key Performance Indicators and measures used to assess service quality within the LTE network systems and subsystems.

  • Planning and Organization - A self-starter, must be able to prioritize workload and ensure delivery of aggressive targets and timescales. Continually reviewing plans to keep on track with rapidly changing goals.

Additional Information

Ameren’s selection process includes a series of interviews and may include a leadership assessment process. Specific details will be provided to qualified candidates.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution service, as well as natural gas distribution service. Ameren Transmission Company of Illinois develops, owns and operates rate-regulated regional electric transmission projects. For more information, visit Ameren.com, or follow us on Twitter at @AmerenCorp, Facebook.com/AmerenCorp, or LinkedIn/company/Ameren.

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