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City Utilities of Springfield HR Generalist I or II (Recruitment) in Springfield, Missouri

HR Generalist I or II (Recruitment) - ( 24000027 )



Under the direction of the Manager-Human Resources, performs professional internal and external exempt and nonexempt recruitment, interviewing, and selection including conducting background checks, skills testing, new hire orientations, and on-boarding in compliance with Equal Employment Opportunity (EEO) and other employment related laws.


  1. Proactively recruits and attracts qualified applicants to fill open positions. Advertises and posts vacancies internally and externally. Represents CU at job fairs to promote and create awareness of Utility job opportunities.

  2. Screens applicants to determine qualifications and credentials relative to open position requirements. Prepares job history evaluation statistics for appropriate internal candidates being considered for open positions. Enters data and routes qualified applicants to hiring managers using CU’s applicant tracking system.

  3. Advises and assists managers with preparation of selection criteria, testing, and interview questions. Conducts interviews of applicants and candidates for open positions ensuring application of appropriate EEO laws/regulations and provides advice and recommendations to managers in the selection process. Assists managers with writing and/or revising job descriptions.

  4. Corresponds and answers inquiries from applicants, including advising them of employment opportunities. Provides employee education and career planning as necessary. Assists employees and the public with applications as requested.

  5. Conducts reference checks on potential candidates for employment, including, but not limited to, employment history, criminal conviction history, education credential verification, etc. These investigations must be conducted in a professional and confidential manner, in compliance with all relevant laws and regulations.

  6. Coordinates, administers, and evaluates testing conducted by Recruitment Office. Responsible for maintaining confidentiality of process and records.

  7. Conducts and coordinates the orientation of newly hired and promoted employees. Ensures proper enrollment, accurate completion of necessary documents, and conveyance of appropriate conditions of employment to new employees.

  8. Audits closed job files to ensure EEO compliance and required documentation.

  9. Assists with HR-related projects and cross-trains in other areas of Human Resources as needed.

  10. Performs other related duties as required by management.

**In addition to the HR Generalist I, an HR Generalist II has increased ownership in the tasks and responsibilities listed above.


Education and Experience:

HR Generalist I

Bachelor's degree in Human Resources Management, Business Administration, Communications, or related field is required. Exceptional professional experience in Human Resources may be considered on a year-for-year basis in lieu of a four-year college degree. One year or more of professional Human Resources experience is required. Master’s degree or Professional in Human Resources (PHR) may be considered in lieu of one year of the experience requirement. Previous experience in recruitment is required.

HR Generalist II

In addition to the requirements of the HR Generalist I, the HR Generalist II requires four years or more of professional Human Resources experience. Master’s degree or Professional in Human Resources (PHR) may be considered in lieu of one year of the experience requirement. At least two years of recruitment experience in Human Resources is required. Experience in another area of Human Resources may be considered in lieu of one year of recruitment experience.


Professional in Human Resources (PHR) or equivalent professional certification is preferred. A valid driver’s license is required.

Knowledge, Skills, and Abilities:

  • Knowledge of Human Resources practices and laws, including EEO laws and regulations, Affirmative Action Executive Orders, and other applicable federal and state laws and regulations.

  • Excellent interpersonal skills. The ability to communicate with all levels of employees and the public with ease, including management, professional and field employees.

  • Demonstrate a customer-focused orientation and project a positive image of the Utility to all customers.

  • Ability to:

  • Handle sensitive information in a highly confidential manner.

  • Work independently and multi-task in a fast-paced environment.

  • Be organized and efficient with time management.

  • Work in stressful situations involving employees.

  • Skilled in Microsoft Word, Excel, and HCM System.

  • Excellent analytical and problem-solving skills with a high attention to detail.

  • Ensure EEO/AAP compliance according to CU's policy 2.29.

Physical Requirements:

Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval.

Working Conditions:

Normal office environment. Duties will be performed at various City Utilities’ locations and may require flexible hours.

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people.

Employees must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.


Testing may be required.


Materials contained in your personnel file will not be automatically forwarded. If you would like to submit any relevant materials with your online application, the materials may be obtained from Human Resources.

Full/Part Time: : Full-time - Regular

Work Schedule: : 8AM To 5PM MON-FRI

Work Locations : MO-Springfield

Department : Human Resources

Supervisor's Title: : Manager - Human Resources

Pay Range: : HR Generalist I Grade 55 Minimum: $1,041.53/ week Midpoint: $1,275.88 HR Generalist II Grade 56 Minimum: $1,190.93/ week Midpoint: $1,458.90

Job Posting : Feb 8, 2024, 10:53:00 AM

Req ID: 24000027