Analyst - Work Management System

Job Info

109344

Posting Expiration Date: Jun 1, 2023

Schedule Type: Full-Time

Minimum Salary: $80000

Maximum Salary: $100000

Organization: OR Project Management

Department: OR Project Management

Section: PROJ MGT Ops Perf & Support

Location: NY-Spring Valley-Spring Valley Operations Ctr

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Job Description

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Commitment to the Way We Work Principles and adhere to the Company's Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (''EH&S''), Equal Employment Opportunity (''EEO''), discipline, and security.

• Proficient in the logic and scope of O&R's Work Management System (WMS).

• Oversees the general operation of WMS to ensure optimal performance. Raises any observations to management and works collectively to address/resolve.

• Collaborates and meets with users to identify and develop enhancements to WMS.

• Participates in troubleshooting system problems and helps resolve them.

• Gains an understanding of various Company system interfaces that serve and assist Operations in performing their job functions.

• Develops functional scope and design documents for enhancements to WMS.

• Works in teams to develop new functionality within WMS and with system interfaces. This involves developing screen layouts and system interactions, testing, and problem solving.

• Learns and stays current on the fundamental business practices of Electric, Substations and Gas Operations.

• Creates, develops, and executes WMS training.

• Support Operations with analyses and reporting needs.

• Works with vendors to install software packages and/or support the application environment.

• Creates clear and well-organized documentation for all procedures developed and\or supported.

• Participates in disaster recovery planning and drills

• Actively participates in the Company's emergency management processes and storm response.

• Must be available 24/7, and available to be on call and/or participate in off-hour emergency response activities as required.

• Performs other duties as assigned.

Required Education/Experience

• Bachelor's Degree and a minimum of 2 years relevant work experience or

• Associate's Degree and a minimum of 4 years relevant work experience or

• High School Diploma/GED and a minimum of 5 years relevant work experience

Relevant Work Experience

• Fully proficient with Microsoft Office products including Excel, Outlook, and Word. Required

• Must be well organized and detail oriented with the flexibility to handle multiple assignments and meet deadlines. Required

• Must have excellent written, communication and interpersonal skills and be able to communicate/present effectively with all levels of the company, as well as customers and external vendors. Required

• Must be able to work effectively in a team setting. Required

• Demonstrated leadership and communication experience. Required

• Understanding of utility business model (e.g., services provided, current events) and WMS function (e.g., objective, role, deliverables). Required

• Demonstrated critical thinking capabilities and proactive qualities Required

• Work experience with SQL, MS Access, Power BI, Tableau, Maximo, or other work management systems. Preferred

Licenses & Certifications

• Driver's License Required

Physical Demands

• Must respond to system emergencies

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

• Must be able and willing to travel within Company service territory and to other Company locations, as needed.

Technical Difficulty Statement

• For technical issues, please contact us at [email protected]

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.