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Eversource Energy Supervisor, Technical Training in Southborough, Massachusetts

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JOB DESCRIPTION SUMMARY:

Role and Scope of Position:

This position is responsible for supervising our talent pipeline programs with local colleges and high schools for our electric and gas workforce. This role will also cultivate new relationships to expand our program focusing on developing our future workforce.

This role will also:

  • Work with communications team to develop marketing materials; create a social media strategy and other ways as needed to promote the program
  • Collaborate with colleges and Eversource Staffing, develop a recruiting strategy that finds top tier candidates.
  • Liaise with college and high school officials
  • Attend student orientation programs and other meetings on campus as required
  • Oversee and enforce student safety and adherence to standards of conduct
  • Maintain training and intern schedules
  • Evaluate the students for placement into entry-level Electric and Gas Operations roles
  • Work with field supervisors to evaluate and follow up on student’s performance to ensure training is in alignment to program content

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. Also requires excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. Requires leadership and coaching abilities. Ability to use PC desktop applications (e.g. Microsoft Word & Excel). Working knowledge of labor contracts.

Education/ Experience: Requires a Bachelor’s Degree in Engineering, Business Administration or related discipline plus five (5) years of experience in Transmission, Distribution, and/or Field Service design and/or installation, servicing customers, and supervising employees.

Licenses & Certifications: Massachusetts Drivers License, D.O.T. preferred

Competencies:

Customer Focus : Anticipating and working to meet the needs of internal and external customers.

Developing Others : Taking time to provide assignments, guidance and feedback to improve others’ performance.

Leadership : Setting a good example and inspiring confidence, respect and loyalty among employees.

Managing Change : Guiding and helping people through changes in the business or organization.

Teamwork: Facilitating cooperation within and across functions in order to achieve common goals.

Working Conditions:

Work is performed primarily in an office, classroom and field environment which requires sitting, walking, standing, stair climbing, using a telephone and computer and attending meetings. Drives to various job site locations and customer premises to make field visits, quality audits, and observation, on the job training and evaluation of field personnel. At times, requires providing shift coverage for field supervisors.

Mental Aspects:

Work includes analyzing, consulting, designing, implementing, training, presenting and coordinating. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results. Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.

EMERGENCY RESPONSE:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

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