... knowledge of SDLC and project life cycle methods and practices Excellent customer service and ... delivered reliably and affordably to the millions of people living in our service territory. We have been ...

... administration, maintenance, development, testing, software release management, upgrades, security, compliance ... . Mentor Level I and new team members. Provide mentoring to other IT Programmer/Analyst team members based ...

... secure coding practices Good customer service and organization skills Understanding of and ... delivered reliably and affordably to the millions of people living in our service territory. We have been ...

... solutions Experience with ServiceNow or similar IT service management platforms Expertise in ... service ticket management processes, including receiving, resolution monitoring and ensuring customer ...