Project Manager Customer Choice

The position can be managed from any location within the coastal region of Georgia or its neighboring areas.

Description

Lead the Company’s customer choice activities in an assigned territory. This includes negotiating contract pricing and service terms for large customer choice projects, other noncustomer choice projects requiring complicated negotiations, corridor rights customers, and customer expansions. Through technical knowledge of service requirements and financial analyses of multiple alternatives, individual will develop and execute strategies that promote successful customer negotiations, minimize capital costs, and maximize profitable returns. Individual will ensure proper application of rates and adherence to all laws, policies, and procedures (including the Georgia Territorial Electric Service Act).

Job Experience and Education

• Four-year degree preferred. Technical degree preferred. MBA preferred.

• Five to eight years of experience in Marketing, Sales and Region Operations preferred. Experience in direct customer interface, team and individual project management, problem resolution, and working customer choice projects desired.

• Excellent overall knowledge of company operations, policies and procedures, power delivery, finance and the utility industry in general.

Job Knowledge, Skills & Abilities

• Direct working knowledge of Customer Choice including its goals and guidelines.

• Proven track record of success as a leader (formal or informal roles). Strategic, yet results oriented.

• Thorough understanding of financial techniques for evaluating projects including the Company’s costing, forecasting and profitability model (PRICEM). Ability to communicate effectively with customers on financial issues.

• Thorough understanding of the Company’s filed Rates, Rules and Regulations, the Georgia Territorial Electric Service Act, and existing anti-trust regulations.

• Thorough technical knowledge of transmission and distribution practices.

• Proven sales and negotiation skills. Demonstrated ability to ask open-ended questions an effectively probe for needed information to discover customer motivations and decision criteria. Experience in preparing professional presentations and sales proposals and presenting them to groups.

• Excellent interpersonal skills, oral and written communication skills; ability to convey information in a manner that is compelling and convincing; ability to interface with individuals at all levels inside and outside the company.

• Ability to work effectively across functions, engaging others, influencing others, building coalitions, and leading cross-functional teams.

• Strong entrepreneurial skills with the ability to think outside the box. Imaginative and innovative problem-solver.

• Strong organizational and project management skills. Self-motivated and well-organized.

• Ability to successfully operate in an intensely competitive environment with competing deadlines.

Job Responsibilities

• Project leader on all competitive jobs in assigned geographic territory and markets. Responsible for strategy development and direct negotiation on all customer choice jobs including the provision and pricing of generation, transmission, distribution, and other service dictated by the customer.

• Coordinate cross-functional teams including Region Leadership, Corporate Leadership, Power Delivery, Pricing & Rates, Market Planning, and National Accounts in pursuit of customer choice jobs.

• Secure all cost data, estimate usage and demand data, formulate customer specific load shapes, and determine levels and structures of pricing.

• Develop and select method of service offering in conjunction with engineering personnel based on customer request, operational limitations, anticipated competitor response, and estimated costs.

• Run financial analyses on all proposed service offerings. Evaluate and select all pricing and service offers based on customer expectations, anticipated competitor response, and financial returns.

• Obtain internal approvals for capital expenditures and ensure that our offers and actions comply with the Georgia Territorial Electric Service Act, Georgia Power filed Rates, Rules and Regulations, and other state and federal laws.

• Develop and deliver formal sales proposals and presentations as needed.

• Conduct customer negotiations regarding pricing, service, and contract terms.

• Develop relations with internal and external sources to identify business opportunities in assigned areas.

• Develop a strong working relationship with appropriate Region leadership. Serve as key resource to interpret the Georgia Territorial Electric Service Act relative to potential new customer choice jobs in assigned areas.

• Communicate with Region partners, Corporate Office, and the National Accounts Team on customer choice activity.

• Lead special statewide duties as assigned by Customer Team Leader.

Behavioral Attributes

• Must exhibit the “Our Values” behaviors: defined as Safety First, Intentional Inclusion, Act with integrity, and Superior Performance

• Ability to work effectively with others in a team environment, manage multiple demands & priorities, use good judgment & make sound decisions on behalf of Georgia Power Company

• Be receptive to change and seek ways to improve processes, competitiveness, and communication

• Demonstrate high energy and strong initiative

• Self-directed and confident in any business setting

  Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 7797

Job Category: Customer Service

Job Schedule: Full time

Company: Georgia Power