Pacific Gas & Electric Company IT Business Analyst, Data & Analytics in San Francisco, California

Requisition ID # 16281

Job Category : Information Technology

Job Level : Individual Contributor

Business Unit: Information Technology and Supply Chain

Job Location : San Francisco

Company

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE: PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Team Overview

PG&E’s Information Technology (IT) organization is comprised of various unified departments which collaborate effectively to deliver high quality technology solutions.

The Digital Catalyst Team is a new enterprise team that is responsible for working collaboratively with the lines of business (e.g., Gas Operations, Electric Operations, etc.) to implement consumer grade mobile and analytical solutions across various user groups (e.g., field users, office workers, etc.).

This includes, but is not limited to:

  • Deploying best-in-class / rapid delivery capability for mobile & analytics solutions.

  • Simplifying, improving, and standardizing business work management processes.

  • Delivering high value analytics across all Lines of Business.

  • Rapid delivery of web and data products.

Digital Catalyst consists of a staff of highly skilled professionals working together to produce mobile & analytics solutions following an agile methodology and design thinking principles. We are a “start-up” department within IT and building a driven and creative development team. We take the time to understand our partners’ needs and translate those into solutions that delight our users. Our goal is to deliver products with intuitive user experience that will improve PG&E employees’ and customer’s safety, productivity and overall well-being.

What you will get:

  • The opportunity to work on some of the most interesting, complex, real world data problems that will make a difference for PG&E, PG&E’s customers, and the Utility industry as a whole

  • The opportunity to contribute to a best in class digital organization that ships real products to real users

  • Extreme management support for your development and your day to day success

  • Autonomy to make decisions in a rapidly growing team

  • Best in class perks and benefits

Position Summary

The Digital Catalyst Analytics team exists to unlock the value from PG&Es data. We are seeking a career-level IT Business Analyst (BA) who will support product teams to achieve their vision. The BA supports the team in writing, estimating and prioritizing user stories. They support the product owner in building a well-informed product roadmap to give transparency to leadership and set stakeholder expectations. This role works with team, users and technical leadership to maintain the technical integrity and quality of the product.

Position Responsibilities

  • Represent the interests of the business to the team

  • Represent the product and the team to the business

  • Communicate with stakeholders regularly

  • Understand the business value of each user story

  • Arbitrate conflicting requirements from stakeholders

  • Provide the information that the team needs to estimate each story

  • Make yourself available to answer the team’s questions about requirements and business value

  • Clarify the requirements for the team

  • Gather feedback from stakeholders at the sprint review

  • Quantify/document meetings being held

  • Be able and competent to tell the story of the background and objective of sessions

  • Product Support: Interacting with the support team and leading cross-team relationships

  • Provide consulting in information technology to the client to identify and satisfy the business needs

  • Actively contribute to the business cases for IT projects and initiatives

  • Review design and technical specification documents for alignment with business solution

  • Balance team workload with business user and leadership expectations

Minimum Education/Skills

  • BA/BS in Computer Science/ Information Systems, Business, Engineering, etc. or equivalent work experience

  • Minimum 2 years of experience in similar or related job functions (Information Technology or Business) that could be substituted by an advanced degree

Desired Education / Skills

  • Advanced degree

  • 3 years job-related experience

  • High complexity project participation

  • Product Owner, Scrum Master, or other Agile certification

  • Humble – is open to being coached, has high EQ and is self-aware

  • Hungry – desires to get things done while honoring people, and seeks better ways to do the job

  • Collaborative – has strong interpersonal skills; cares about and works well with teammates

  • Willingness to impact beyond defined role

  • Experience with data & analytics product development

  • Familiarity with capital accounting rules and reporting