Exelon Supvr Claims in Salisbury, Maryland

Assist in the direction of personnel and activities of the Claims operation, including general liability, insurance, claims management, litigation, claims research, damage prevention initiatives and analysis. Protection of the Company’s assets by providing guidance to staff through the execution and management of field investigations. Make presentations to Senior Management regarding investigations with high impact potential. Assist in the effective implementation of strategic initiatives, business goals and objectives. Promote an environment of diversity and high productivity. Foster educational awareness around the Damage Prevention (Call Before You Dig) program. Work closely with our Underground Ground Utility Locating Suppliers to ensure compliance with the Miss Utility Laws. Temporarily fill in for the Manager Damage Prevention.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.


-Coordinate, assign and perform field investigations of property damage, bodily injury, auto accidents, environmental and company damage incidents that involve liability issues for the company. Assist Claims Case Managers with evaluating damages, making liability determinations, analyzing losses and settlement strategy.

-Prepare and review investigation reports, letters and other documents including discovery responses.

-Provide Underground Damage Prevention (Call Before you Dig) educational services to internal and external constituencies.

-Coordinate and manage performance standards and metrics.

-Provide leadership to and development of the Claims team.

-Conduct Performance Planning and Appraisal process. Identify opportunities for growth and learning and provide accurate feedback for performance and operations.

-Provide 24/7 on call emergency response.


Bachelor’s degree in Business or related field.

5-8 years of experience in investigations, insurance or claims administration, or in lieu of a Bachelor’s Degree, 9-12 years of relevant experience.

One year of supervisory or managerial experience.

Demonstrated knowledge and understanding of conflict management and proven skills in coaching, ability to build consensus, establish trust and communicate change.


Thorough knowledge of One Call Laws for New Jersey, Delaware, Maryland, Washington DC and Virginia.

Practical knowledge on the Theory of Electromagnetics.

Job Support Services

Organization: Potomac Electric Power Co

Title: Supvr Claims


Other Locations: US-MD-Upper Marlboro, US-DC-WASHINGTON, US-MD-Rockville, US-MD-Salisbury

Requisition ID: 210256