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Pacific Gas & Electric Company Expert IT Security Product Specialist in Sacramento, California

Requisition ID # 25254

Job Category : Information Technology

Job Level : Individual Contributor

Business Unit: Customer Care

Job Location : Auburn; Sacramento; San Francisco; San Ramon


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States.And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan.It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services.They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color,national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic informationor any other factor that is not related to the job.

Department Overview

In Customer Care we are focused on delivering the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. That information is collected and managed by our Customer Experience Strategy group. Each of our organizations, though completely dependent upon each other, are the experts in their area and will further drive PG&Es alignment around the customer.

Position Summary

The role of the IT Product Specialist is to manage the entire lifecycle of assigned IT product(s) or service(s). Major responsibilities include collaborating with key stakeholders in the selection process, developing detailed system designs from requirements, contract management, vendor management, capacity management, contributing to future direction and roadmaps, escalated support and product consulting, and documentation.

The successful candidate may work out of the following work locations: Sacramento, Auburn, San Ramon, or San Francisco.

Job Responsibilities

  • This job profile under review - refer to archived Career Tracks profile for responsibilities



  • Bachelors Degree in Computer Science or job-related discipline or equivalent experience

  • Job-related experience, 3 years

  • Experience in IT-Information Technology products, operational processes or utility industry, 8 years


  • Masters Degree in Computer Science or equivalent experience

  • Job-related technical experience, 10 years

  • Utility industry experience, regulated

  • CCNA-Cisco Certified Network Associate certification

Pre-Employment Testing: