Southern California Edison Telecom Project Analytics and Process Business in Rosemead, California

Job Description


Are you looking to make a difference in your career? We’re working on smarter grids, cleaner energy and tools to help people manage energy more efficiently.

About Information Technology at SCE

The role of IT goes beyond the traditional Information Technology “service provider.” Many of the innovative ideas and projects that shape the company’s future and move SCE forward are dependent on technology. IT employees are at the heart of these projects, collaborating, designing and executing technology solutions that are transforming our industry.

Position Overview

This position will be the Telecom Project Analytics and Process Business Analyst for Project Oversight and Support in the Grid Services Network & Telecom System Integration Services department within Southern California Edison (SCE)’s Information Technology organization.

The successful candidate will be responsible for:

  • Assists in the implementation of process improvements to continuously refine and improve upon project and operational processes across Grid Services.

  • Develops, analyzes and monitors telecom engineering project team and project data to quantify and improve the performance of the organization and process.

  • Recommends and implements solutions to new and complex problems, develops innovative strategies, and quantifies the competitive performance of the organization's operations.

Typical Responsibilities:

  • Collects, analyzes and reports data to support project delivery.

  • Engages internal and external teams to discuss, address, evaluate, support, or advance operational improvement processes.

  • Assesses and develops strategies to eliminate gaps in service while improving efficiency and effectiveness.

  • Provides analytical support to various departments within the organization including formulating metrics and Service Level Agreement (SLA) targets.

  • Acts as primary point of contact working with stakeholders to understand systems, processes and business needs.

  • Supports Grid Services by ensuring data meets the client needs and analyzing requirements from potential new data sources.

  • Defines and develops dashboards/reports and ad hoc queries as requested in a simple and understandable format.


Minimum Qualifications

  • 5 years’ experience in analytics, reporting, and process improvement.

  • Experience handling complex and large amounts of data.

  • Must be proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio.

Desired Qualifications

  • Bachelor’s Degree in Computer Science, Business, or relevant technical discipline.

  • Experience providing analytics and process support for material and logistics organizations/departments.

  • Six Sigma Certification.

  • Project management certification, CAPM, PMP.

  • Experience using data visualization tools such as Tableau, Power BI, Zoho, or other similar tools.


  • Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.

  • Relocation does not apply to this position.

  • This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.

Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of approximately 15 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.

SCE is a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.