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Southern California Edison Social Media Senior Specialist [HYBRID] in Rosemead, California

Job Description

Social Media Senior Specialist

Join the Clean Energy Revolution

Become a Social Media Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job you will be the day-to-day lead responsible for all facets of community management related to the company’s brand-level social media channels. This includes curating content, creating, scheduling, and publishing posts, monitoring the feeds and engaging as warranted, and identifying notable items that need to be urgently addressed. You will work closely with three peers on the core Social Media team as well as collaborate with others within Corporate Affairs and across the company.

As a Social Media Senior Specialist, you will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

A day in the life - Get ready to think big, work smart and shine bright

  • As the lead Social Media community manager, you are responsible for blending your advanced, in-depth knowledge of social media principles with the company’s tone and voice to ensure that we are communicating with our customers in a consistent manner.

  • Working collaboratively with our Consumer Affairs organization, this position serves as the lead for managing conversations on all of the company’s brand-level social media channels; this includes routine engagement as well as demonstrating strong intuition and judgment in terms of identifying unique or sensitive inquiries to escalate to the appropriate internal stakeholders.

  • Working independently, the successful candidate is responsible for ensuring alignment with brand voice and broader messaging objectives while curating, creating and publishing organic and paid content on brand-level social media accounts.

  • This position will also be expected to support crisis communications activities and may be called on to support company communications outside of “traditional” business hours.


The Essentials

  • Bachelor’s Degree or higher in Public Relations, Journalism, Communications, Marketing, Business or related field.

  • Five or more years of experience as the social media community manager for a brand/company, either in-house or for an agency.

The preferred

  • A track record of identifying and implementing process improvements within a complex, fast-paced environment.

  • Experienced in communicating across different levels of the company such as customers, clients, colleagues and executives

  • Strategic problem solver; self-starter; high degree of creativity to find new ways to achieve team goals.

  • Excellent written and oral communication skills with a strong attention to detail.

You should know …

  • Work Mode: Effective January 2022, this position’s work mode is Hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage.

  • Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!

  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Candidate Resource page for further information and to access information guides. For information guides, please reference test 8203. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position.”

About SCE

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727. #LI-MM1