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Southern California Edison Marketing Automation Product Owner [HYBRID] in Rosemead, California

Job Description

Join the Clean Energy Revolution

Become Marketing Automation Product Owner at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll play a critical role in building customer trust and delivering on SCE’s program, self-service, and CSAT goals through the implementation of technology solutions that will deliver easy, personalized experiences for SCE’s customers. As a Marketing Automation Product Owner your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

A day in the life - Get ready to think big, work smart and shine bright!

  • Serve as the Customer Experience (CX) group’s subject matter expert of all marketing automation technical principles, theories; lead the team in establishing and maintaining best practices via new processes in the marketing automation space; and provide strategic consultation to marketing leads to ensure they can successfully operationalize those best practices.

  • Own and oversee the end to end management of marketing automation requirements gathering process and use cases development; work independently and in collaboration with key stakeholders including marketing project managers, digital product managers, web development team, advanced analytics/data management team, agency partners, and IT partners to define and streamline data transformation processes for the data elements needed for marketing automation.

  • Own and oversee the end to end project management of SCE’s multi-year Marketing Technology Roadmap and manage the integration of new MarTech tools and the establishment of new operations processes relating to those tools

Qualifications

The essentials

  • Bachelor’s Degree

  • 10 or more years of experience developing and executing on technical product roadmaps in the marketing technology space, preferably in the domain of marketing automation and personalization

  • Experience leading cross-functional product teams to define and drive technical product requirements and roadmaps

  • 3 to 5 years of advanced experience with marketing automation platforms, preferably Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Platform

  • Technically savvy and experience in one or more of the following: cloud database infrastructure (ideally Microsoft Azure), data integrations, 3rd party native integrations and custom API integrations

The preferred

  • Experience in demand generation, customer journey/lifecycle, lead scoring/routing & nurture journeys

  • Knowledge of analytical technologies and tools such as Adobe Target PowerBI, Adobe Analytics, Datorama, etc.

  • Familiarity with SQL

  • Ability to operate independently, to effectively influence multiple stakeholders to achieve goals

You should know…

  • Effective January 2022, this position’s work mode is Hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to reside in the state of California. Further details of this work mode will be discussed at the interview stage.

  • Visit our Candidate Resources page (https://www.edisoncareers.com/page/show/Candidate-Resources) to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!

  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Candidate Resources page (https://www.edisoncareers.com/page/show/Candidate-Resources) for further information and to access information guides. For information guides, please reference test 8203. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position.

  • Relocation may apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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