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Southern California Edison Manager, Demand Response Systems & Technology in Rosemead, California

Job Description

Join the Clean Energy Revolution

Become a Manager of Demand Response Systems & Technology in the Demand Response (DR) Technology & Pilots team at Southern California Edison (SCE) and build a better more sustainable tomorrow.

In this position, you will manage a staff of 7 who are responsible for the systems and technology that enable and support SCE’s DR programs. The focus of this team is to provide cross-cutting support to the entire DR portfolio, as these systems facilitate DR program administration, as well as the source for compliance reporting, budget tracking and customer support functions. You will have direct oversight of program dispatch systems and functions which encompass over 900 megawatts of energy response from nearly 500,000 participating customer accounts. You will oversee the development and preparation of SCE’s next Demand Response Application including written testimony, forecasts and supporting documentation on behalf of the DR Systems and Technology team. You will ensure adequate customer and program support coverage during grid emergencies and you will work with fellow staff via emergency teams, leadership and others to provide support as needed.

A day in the life - Get ready to think big, work smart and shine bright!

  • You will oversee the team who manage vendor(s) and system(s) that support SCE’s Demand Response (DR) portfolio by undertaking the following key responsibilities:

  • Lead day to day operations for all of SCE’s DR systems and serve as the primary liaison to all internal and external stakeholders, clients and customers.

  • Develop comprehensive business plan on an annual basis to meet and ensure all system enhancements meet program and regulatory changes.

  • Manage the team for project implementations adherence to scope, schedule and budget as well as quality and regulatory compliance. Balance frequently conflicting priorities, limited resources, extremely tight planning and implementation timelines, and risks, amid a constantly changing environment. Make strategic decisions regarding changing project scope and direction.

  • Manage and ensure DR programs are dispatched according to agreed Service Level Agreements (SLA) across the company with Customer Programs & Services (CP&S), Business Customer Division (BCD), Grid Control Center (GCC), and Energy Procurement & Management (EPM). Ensure there is appropriate coverage under the Electric Emergency Action Plan (EEAP) task force and ensure appropriate coverage to monitor and manage systems during all DR program dispatches including both economic and reliability dispatches.

  • Represent the Company with contractors, suppliers, regulatory agencies, customers, other departments, and/or other parties as required. Interact with senior management regularly and is a subject matter expert for the DR Systems & Technology team.

  • Spokesperson and SCE lead for DR Systems and Technology both internally at SCE and externally at the CPUC, CAISO, and other venues.


The essentials

  • Bachelor’s Degree.

  • Five years of experience working directly in the field of electric utility Demand Response, grid operations, CAISO energy markets, reliability planning, regulatory, and/or customer side demand program management.

  • Three years of experience leading and implementing technology projects or cross-functional projects.

The preferred

  • MA/MS/MBA (Advanced Degree).

  • Experience in the electric or gas utility.

  • Experience with waterfall and/or agile software development methodologies and all stages of delivery, including requirements, design, development/configuration, testing, and deployment.

  • Ability to read, interpret, and apply changes to system and technology changes.

  • Experience with business process improvement through recommending software enhancements or data for reports.

  • Experience identifying gaps in complex work flows.

  • Experience building collaborative relationships with cross-functional teams and external parties and work through conflicts constructively.

  • Knowledge of the California wholesale energy markets and regulatory environment including government agencies such as the CPUC, CAISO, and others.

  • Experience conducting thorough research and analysis to ensure compliance with policies, procedures, and CPUC directives.

  • Strong leadership, communication, presentation, and negotiating skills to build consensus with stakeholders to develop and maintain partnerships with support organizations and senior management.

  • Ability to integrate work across relevant areas, and manage risks and safety appropriately.

  • Effective results delivery, and ability to stay current with relevant technology and innovation.

  • Strong ethics, leadership, and the ability to effectively manage stress and engage in continuous learning.

  • Ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.

You should know

  • Visit our Candidate Resource page ( to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!

  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Candidate Resource page for further information and to access information guides. For information guides, please reference test 8201. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position

  • This position may require working after-hours, weekends, and holidays, as needed

  • This position may require travel.

About SCE

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727. #LI-HY1