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Southern California Edison Information Technology Project Manager in Rosemead, California

Job Description

Join the Clean Energy Revolution

Become an Information Technology Project Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for delivering programs and projects in the Customer Service technology portfolio, by providing project management, direction, and oversight to ensure high quality execution of technology projects within planned schedules and budgets. You’ll exercise your strong interpersonal and communication skills to build highly collaborative project teams and to effectively communicate to stakeholders. To implement your projects, you’ll also be partnering with multiple stakeholders at various levels of management, including IT organizations (Operations, Service Management, Architecture, Cybersecurity, Controls & Compliance), IT vendors, Customer Service divisions, Finance, Supply Management, and other SCE teams. As an Information Technology Project Manager, you’ll be part of a team making important contributions to support SCE’s customers, and your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

A day in the life - Get ready to think big, work smart and shine bright!

  • Direct project planning (scope, schedule, and budget), project initiation, project execution, and project closure by adhering to SCE IT standards and processes.

  • Lead matrixed project teams comprised of IT resources and business stakeholders.

  • Manage all stages of the systems development life cycle, using a high degree of knowledge and project management experience ranging from traditional waterfall to agile methodologies.

  • Develop project schedules, cost estimates and forecasts; maintain them with high accuracy from project inception through completion and closure.

  • Proactively and independently manage project risks, resolve issues, and address escalations impacting project scope, timeline, and budget.

  • Conduct and facilitate regularly scheduled project team meetings and Sponsor updates to convey general status and updates on project deliverables, milestones, and overall project work.

  • Actively monitor project quality and project performance metrics. Drive quality into creation and completion of key project artifacts and deliverables.

  • Facilitate change control and change management processes, implement controls to effectively manage and monitor scope, schedule, and budget.

  • Manage vendor engagements, including negotiating, reviewing, and approving vendor statements of work, contract change requests, purchase orders, and invoices to complete project work. Proactively manage vendors and contract execution to ensure committed deliverables are provided on schedule and milestones are met with quality of service from vendors

Qualifications

The essentials

  • Bachelor’s degree.

  • 7 years of project management experience involving technology implementations.

  • 3 years of experience as a Project Manager managing medium to large technology projects with multi-functional, matrixed teams including vendor resources. Proven track record of successfully implementing software development or cloud deployment projects.

  • Experience managing matrixed teams and resources, including vendors under statements of work and contracts (fixed bid and/or time-and-materials).

The preferred

  • 3-5 years of experience working in Information Technology in an electric utility.

  • 3-5 years of IT portfolio and customer relationship management experience.

  • Bachelor’s degree in Engineering, Business, Computer Science, or Information Technology-related field of study.

  • Experience managing project quality including quality assurance, metrics, and quality controls.

  • Professional training and certifications consistent with Project Management including PMP, Agile methodology (e.g. Scrum) certification, Six Sigma, ITIL.

  • 1-3 years of demonstrated experience implementing projects using Scrum/Agile methodology and tools such as Jira, Octane, GitHub or equivalent.

  • 3-5 years of experience with customer service systems, such as billing & collections, CRM, data warehouse and analytics, contact center systems, customer-facing web, and mobile apps.

You should know…

  • Visit our Candidate Resources (https://www.edisoncareers.com/page/show/Candidate-Resources) page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!

  • This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. We invite you to visit our Testing Information page for further information and to access information guides. For information guides, please reference test 8203. Candidates who have previously passed this assessment, in some cases, may not need to retest again for this position.

  • Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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