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Avangrid Senior Digital Scrum Master in Rochester, New York

Senior Digital Scrum Master



Rochester, NY, US Kirkwood, NY, US

Company Company

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $39 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit (


Reporting to the CX Development and Delivery Manager for Avangrid Networks the Scrum Master role is a critical member of the project delivery organization taking accountability for one or more Scrum Teams. The Scrum Master ensures that the SCRUM team is well organized, disciplined, self-organized and fosters a culture of learning, reflection and continuous improvement.


Scrum Master Service to the Product Owner (Business Owner of the Product/Service/Solution)

The Scrum Master supports the Product Owner in several ways, including:

•Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible;

•Finding techniques for effective Product Backlog management;

•Helping the Scrum Team understand the need for clear and concise Product Backlog items;

•Understanding product planning in an empirical environment;

•Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;

•Understanding and practicing agility and facilitating Scrum events as requested or needed.

•Customer Centricity, Design thinking and Innovative and Creative thinking.

Scrum Master support to the Development (Project) Team e.g Application Consultants, Application Analysts, Business Analysts, Solution Architects, Technical Architects

The Scrum Master serves the Development Team in several ways, including:

•Coaching the Development Team in self-organization and cross-functionality;

•Helping the Development Team to create high-value products;

•Removing impediments to the Development Team’s progress;

•Facilitating Scrum events as requested or needed; and,

•Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.

•Contract and financial management of budgets and 3rd Party delivery.

Skills and Requirements

•Experience delivering across multiple teams in a multi-vendor environment.

•Expert knowledge of agile methodology and frameworks including Scrum and Kanban, including theory, rules and practices

•Expert knowledge of Atlassian Jira and Confluence

•Knowledge and experience of tasks, backlog tracking, burn down metrics, velocity, user stories and value metrics

•Evangelist for Agile Continuous integration and Continuous Delivery methodologies

•Prior experience of Scrum Master/Product Owner/Agile Lead/Delivery Lead role in an Agile product development team, be it software or infrastructure - diligently applying Scrum principles, practices, and theory.

•Experience of delivering Agile based projects in both an Agile and Waterfall context ensuring seamless integration of Agile delivery methods with more traditional models. Broad experience of working in an IT/product delivery team

•Good oral and written communication skills and a willingness to utilize internal communication channels regularly.

•Analyze and be able to deal with finances for the purposes of managing budgets or contracts with suppliers.

•Must be a proven team player to work, promote and consolidate efficient team working relationships.

•Willingness to travel 1 to 2 times quarterly on business.

Education & Experience Required:

•Bachelor's degree in Computer Science, Information Systems or other related fields, OR equivalent work experience.

•The ideal candidate will have a minimum of 5-8 years of progressively more complex Agile software development experience in a fast paced environment

•Working knowledge of several utility business areas preferred (e.g. Electric Operations, Gas Operations, Customer Service)

•Scrum Certification with a prior experience of delivery using agile methods across multiple SCRUM teams and technology areas.



  • Be a role model

  • Be agile

  • Collaborate and Share

  • Develop Self & Others

  • Empower to grow

  • Focus to achieve results

  • Technical Skills

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link (

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or