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Randolph Electric Membership Corporation Member Service Specialist I (Robbins Office) in Robbins, North Carolina

Member Service Specialist I (Robbins Office)

  • Robbins, NC, USA

  • Full Time

    Member Service Specialist I Randolph Electric Membership Corporation in Robbins, NC

    The Position : We're looking for a Member Service Specialist I for the Robbins Office. The information below is not inclusive and please refer to the job description for full details.

    Requirements:

  • Three months of experience with the public

  • High school diploma or general education degree (GED) preferred

    Responsibilities:

  • Process payments over the telephone, mail, or in person

  • Possesses knowledge of the organization's policies, procedures, practices, products and services

  • Responds to customer's inquiries or complaints regarding the organization's products or services

  • Determines best method to resolve problems to ensure customer satisfaction following the organization's policies

  • Coordinates problem resolution with appropriate departments

  • Informs customers of standard procedures or resolution of problem

  • Follows up to ensure customer satisfaction

    Applying: Taking internal applications until Friday, November 4, 2022.

    Equal Opportunity Employer, including disability/vets.

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