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Black Hills Energy HRSS Generalist or Senior in Rapid City, South Dakota

HRSS Generalist or Senior

Location: Rapid City, SD, United States

Job ID: 33643

Date Posted: Oct 5, 2021

Salary: $22.62 to $33.82 hourly

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Job Description

Job Specifications

The HR Shared Services Generalist will be part of the core HR Shared Services team within Total Rewards that supports all employees in the company in all areas of Human Resources and Payroll. This position will function in a hands-on role with responsibility for broad generalist activities including but not limited to: providing exceptional customer service; entering and maintaining data integrity in PeopleSoft and other systems including payroll processing; administering and coordinating benefits programs; and answering employee questions related to benefits, payroll, leave, compensation and other general questions. Provides quality initial support services to all Company employees with a high degree of customer satisfaction, expertise, timeliness and integrity. This includes evaluating and analyzing the employee request/concern, quickly interpreting the situation, determining the appropriate resolution and/or escalation, and communicating the resolution and escalation to the employee. Will assist with other duties, projects and training as needed.

SALARY GRADE: (Determined by the knowledge, skills and abilities of the applicant.)

Generalist: $22.62 - $33.82 per hour

Senior: $28.46 - $42.60 per hour

REPORTING RELATIONSHIP:HR Shared Services Supervisor or HR Shared Service Manager

LOCATION:Our Corporate Headquarters in Rapid City, South Dakota

  • You’ll find this is the ideal community to live, work and do business in. With hiking trails, the Black Hills, Mount Rushmore and Badlands National Park in your backyard, there are endless opportunities to enjoy nature. To learn more about our locations, please visit thelocations page (https://careers.blackhillsenergy.com/pages/corporate-headquarters) on our career website.

ESSENTIAL JOB FUNCTIONS:

  • Answer phone calls and emails from employees, HR staff and managers regarding benefits, payroll, policies, practices and other HR questions via multiple channels within our HR Solution Center and escalate as appropriate to an HR Specialist, HR Advisor or HR Business Partner.

  • Complete verifications of employment and employment confirmations for employees and vendors.

  • Log all activities (phone calls, emails) into the tracking system.

  • Enter HR and Payroll transactions into PeopleSoft system.

  • Educate Black Hills employees of services available to them and encourage self-service tools and other systems.

  • Execute critical HR initiatives to deliver best-in-class employee services.

  • Continuously reviews HR Solution Center knowledge base to maintain working knowledge of HR and Payroll Operations

  • Perform all payroll processes and functions including but not limited to: review, audit, balance and update timesheets; run processes to calculate and confirm payrolls; submit and print ACH and check records; calculate retro pay; prepare and submit payment authorizations and vouchers to Accounts Payable; reconcile salary, deductions and taxes of each payroll; enter authorized status changes and deductions for employees.

  • Perform certain accounting tasks including preparing and submitting journal entries and performing account reconciliations.

  • Perform quarterly tie outs for 941 and other return purposes.

  • Coordinate the preparation and distribution of reports including: occupational employment reports for the DOL, BHC foundation annual funding.

  • Generate and code retiree, compensation and payroll invoices.

  • Coordinate and administer various benefit and payroll programs including: annual scholarship program, United Way campaign.

  • Participate in new hire orientation including communication of payroll and benefits, preparing and distributing benefit summaries and collecting, tracking and verifying completed documents, updating PTO.

  • Perform system testing for all appropriate system functions and processes for system updates, new functionality and processes. Document testing results and work with Specialists and Advisors on issues identified.

  • Data entry of all employee related transactions resulting from internal offer memos, new hire paperwork, manager and employee self-service and terminations.

  • Manage the Open Enrollment process – communication, documents, Ben Admin, employee questions.

  • Execute and comply with all internal and SOX controls; provide input and recommendations on processes and related controls.

  • Other duties and projects as assigned.

QUALIFICATIONS:

Generalist

  • Minimum of (2) two years of Payroll and/or Benefits Administration experience required.

  • High school diploma or equivalent required.

Senior

  • Minimum of (4) four years of Payroll and/or Benefits Administration experience required.

  • High school diploma or equivalent required.

KNOWLEDGE/SKILLS/ABILITIES:

  • Strong customer service and communication skills, with an emphasis on tact and diplomacy. This includes the ability to speak and write clearly to deliver customer service excellence over the phone, through e-mail, and in all other interactions.

  • Strong organizational skills with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail.

  • Treat highly confidential information with upmost integrity.

  • Strong computer skills, including proficiency in Microsoft Office Suite – Excel, Word, PowerPoint and Outlook as well as the HRIS system.

  • Excellent relationship building, consulting and listening skills.

  • Ability to maintain proficiency with new systems and software as technology evolves.

  • Ability to meet deadlines in an environment of rapid change.

  • Ability to work independently as well as in a team environment.

MENTAL/PHYSICAL DESCRIPTIONS AND WORKING CONDITIONS:

The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information. Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level. No travel is required for this role.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company:We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package:annual incentive program (based on percentage of eligible earnings), 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 22.62 to 33.82

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