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National Grid Senior Supervisor Substation Worker in Providence, Rhode Island

About us

National Grid is hiring a Senior Supervisor Substation Worker for our Electric Substations Department in Providence, Melrose RI.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

This role is responsible for the daily supervision and organization of 5-15 assigned field staff in order to effectively, efficiently and safely accomplish job tasks in line with departmental and National Grid requirements. At the higher levels this role will translate functional policy by designing procedures that drive greater efficiencies and performance within their own team and for National Grid. Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.

Key Accountabilities

  • Ensure timely development of distribution construction designs, plans, construction schedules and other requirements to meet business plan goals, and construction schedules required to meet the customer need dates.

  • Ensure that designs are complete, accurate and buildable to meet design intent.

  • Ensure staff adheres to Distribution Design Standards/Processes.

  • Interfaces externally with major Industrial and Commercial customers as well as relevant external stakeholders.

  • Supervises direct reports in their response to delivery system outages and contingencies.

  • Motivates, counsels, coaches and develops direct reports and others; establish clearly defined goals and standards of divisional employee performance.

  • Ensure proper administration of the labor agreement and all safety and human resource policies and procedures.

  • Develop and maintain effective communications with Union Leadership and all department employees.

Supervisory/Interpersonal- Experience Required

  • Effective planning, leadership, communication and supervisory skills.

  • personal development, coaching and mentoring of junior team members.


  • Bachelors degree preferred with specialized training in basic electricity and electric theory, national application standards and job-related experience -OR- knowledge equivalent to that acquired through completion of a two year technical school plus additional specialized training with 5 years qualifying experience.

  • Technically proficient within subject matter with experience of leading a team involved in transactional operational services.

  • Must have the ability to gain a good working knowledge of tools and systems within designated area.

  • Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality; OSHA standards, National Grid safety rules, Electric Operating Procedures, and best practice work methods.

  • Grid safety rules, EOPs, and best practice work methods.

  • Ability to work off-hours and on-call rotations sometimes requiring travel outside the division for emergency assignments.

  • Must qualify for Authorized Persons List to coordinate and initiate switching activities within the team.

  • Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructions information to construct, maintain and troubleshoot effectively.

  • Possess valid driver's license with safe driving record.

  • Must qualify for National Grid's Clearance and Controls List.

  • Requires a thorough knowledge of all rules related to underground or overhead line construction including OSHA 1910.269.

  • A valid driver’s license

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.