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Energy Trust of Oregon Workforce Development Manager in Portland, Oregon

Workforce Development Manager

BACKGROUND

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work For in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides for a range of work location options, including remote in Oregon and the state of Washington, hybrid and in-office work. Energy Trust is only able to employ in Oregon and Washington. This position will represent Energy Trust in public settings and potentially at community events. The Workforce Development Manager would be expected to report to the office on a quarterly basis, at minimum.

What We’re Looking For:

Energy Trust has a Trade Ally Network of over 1,600 independent businesses that install energy efficiency and renewable energy upgrades across residential, commercial, industrial and renewable market sectors. Trade allies are frequently the only interaction that customers have with Energy Trust programs, and they provide critical access to our available incentives across our service area, especially in rural communities.

Energy Trust has been working to expand the diversity of its trade ally network and ensure that rural contractors have the support they need to participate in programs. AContractor Development Pathway program (https://insider.energytrust.org/resources/contractor-development-pathway/) was launched in 2022 to assist existing contractors with getting involved in our programs and that work is continuing to evolve and expand. Beyond supporting existing contractors, Energy Trust is also seeking to help build a strong and qualified pipeline of workers with industry partners such as workforce development boards, community colleges, and local organizations.

Based in the Communications and Customer Service (CCS) Group, the Workforce Development Manager establishes the strategic direction and roadmap for Energy Trust’s contractor development and trades workforce development programming. This manager provides functional area management and leadership to ensure a healthy trade ally network where businesses have the capacity and workforce needed to maintain and grow their business.

As the lead manager of trades workforce programming, you will supervise all activities related to the design, development, and implementation of Energy Trust’s trade ally network capacity and workforce development offers. You will manage an in-house team of trade ally network professionals, day-to-day trade ally network administration, in addition to working with and directing program delivery vendors who are responsible for implementation. This role works with Energy Trust program staff to identify trade ally network delivery gaps, priority trades and then builds out and implements strategies to fill those gaps. The Workforce Development Manager will report to the Sr. Customer Experience Operations Manager.

The successful candidate will bring experience in strategy and management of workforce development programs and develop strong stakeholder relationships across relevant businesses, training partners, workforce development boards and educational institutions.

What You’ll Do:

  • Strategy and Program Development

  • Develop and implement organizational strategy for supporting a thriving trade ally network that addresses both existing business capacity and worker pipeline requirements.

  • Collaborate with and integrate feedback from Energy Trust staff, public-sector, private-sector, and non-profit employers in the creation of the strategy to ensure industry and internal program needs are being met.

  • Use data-driven approaches including gathering labor market information, talent demand and skills requirements, to create an effective strategy.

  • Lead forContractor Development Pathway (https://insider.energytrust.org/resources/contractor-development-pathway/) program implementation ensuring that pathway completion leads to energy efficiency projects.

  • Industry and Stakeholder Engagement

  • Work closely with economic development entities, chamber organizations, community colleges, employers, government entities, community-based organizations and workforce development boards to align strategies and leverage outside funding and programming.

  • Meet with local industry representatives to assess workforce and talent needs specific to the trades.

  • Develop and maintain strong relationships with training providers and workforce development agencies to create effective and efficient workforce solutions.

  • Staff Management

  • Leads the group’s Trade Ally team and its functions, including hiring and training, mentoring, appraising performance, and guiding the development of employee work plans.

  • Manages and provides day-to-day oversight of trades workforce development programming including assigning work to internal team and external program delivery subcontractors and internal trade ally network administration staff.

  • Perform other job-related duties as assigned.

  • Performs all functions of the job in a safe manner.

SUPERVISORY RESPONSIBILITY

This position supervises employees and contractors within their group and directs the work of external program delivery subcontractors.

What You’ll Need:

  • Minimum of seven years of experience in trades workforce development, including designing, implementing and evaluating programs.

  • At least two years of experience supervising staff and/or managing a team.

  • Demonstrated experience managing delivery contractors and ensuring successful results.

  • Exceptionally strong problem-solving skills.

  • Experience managing budgets and forecasting future needs.

  • Experience managing projects in a complex organization and using standard project management methodology.

  • Excellent written, oral, listening and interpersonal skills with ability to communicate ideas in both technical and user-friendly language.

  • Excellent interpersonal skills and experience collaborating across multiple teams to achieve results.

  • Experience working in a team-oriented, collaborative environment.

  • Experience prioritizing and executing tasks in a high-pressure environment.

  • Strong customer service orientation and stakeholder engagement skills.

  • Available to work off-hours and extended hours as needed.

  • Must be able to interact with a diverse workforce and be comfortable working in culturally diverse settings and groups.

The above information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

What You’ll Get:

  • Health/dental/vision insurance (https://www.energytrust.org/wp-content/uploads/2019/07/Energy-Trust-Benefits-Overview.pdf)

  • Employer sponsored and paid life/disability

  • 401(k) with a company contribution of 6% of your salary after 90 days of employment

  • TriMet pass

  • Access to health and dependent FSA/HSA accounts

  • Generous paid vacation, holidays and sick days

  • Paid volunteer hours

  • Employee assistance program

  • Career advancement opportunities

  • Great colleagues and culture

  • Flexibility to work from home and/or an office space at the Portland, OR location

  • Work from home laptop provided

APPLICATION INSTRUCTIONS:

Please submit an application on Energy Trust’s website www.energytrust.org/About/careers .

Don’t meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive and authentic workplace—if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience and training.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement.

Starting Compensation: $90,500 -$115,700

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