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Portland General Electric Disaster Recovery Specialist in Portland, Oregon

This is an exciting time to join Portland General Electric. As Oregon’s largest electric utility, Portland General Electric is leading an energy transformation that will harness the power of clean and renewable resources. Our vision for a clean energy future relies on three interrelated and overarching strategies: de-carbonize through investing in clean and reliable energy; modernize through a smarter more resilient grid; and empower our customers in their energy technology choices.

We’re searching for innovative, customer and results-obsessed leaders to help power our mission and lead the way in championing the world’s clean energy future!

Are you looking to join a dynamic team focused on driving change in enabling IT Resiliency within PGE?

As an IT Disaster Recovery Specialist, you will have the opportunity to implement and drive best practices for teams to adopt in building resilient solutions to meet our customers needs.

The ideal candidate will be proficient at building relationship with all levels of the organization to drive change in adopting IT Continuity practices ensuring technical solutions meet the needs of our customers.

What you will do in this role:

  • Develops, implements and updates IT disaster recovery standards and solutions in support of the enterprisewide business continuity program, strategies and initiatives; encourages a culture of business continuity awareness through education training and exercises for company employees; builds and maintains active relationships with IT Support and business units to facilitate the program and initiatives.

  • Conducts business continuity risk and impact assessments to identify service gaps and define critical services and IT needs. Coordinates the design, development, implementation and maintenance of IT disaster recovery plans in relation to business continuity, ensuring adequate protection of technical solutions supporting business functions.

  • Manages, participates in and evaluates IT disaster recovery exercises to ensure appropriate preparedness levels; assists in developing and facilitating internal drills, tabletop exercises and functional failover testing; conducts after-actions review and prepares outcome report; supports training of the company’s Incident Command System and Incident Management Team in relation to IT’s role in support during emergencies.

  • Facilitates the service continuity planning process and assists groups in implementing resulting plans. Coordinates the identification by specialists across the organization of information and communication systems that support the critical business processes and the assessment of risks to the availability, integrity and confidentiality of those systems. Evaluates the critical risks associated with these systems and provides inputs for improvement. Outlines standards for the planning, designing, testing of maintenance procedures and contingency plans to address exposure to risk and ensure that agreed levels of continuity are maintained.

  • Provides advice, assistance and leadership associated with the planning, design and improvement of service and component availability, including the investigation of all breaches of availability targets and service non-availability, with the instigation of remedial activities. Plans arrangements for disaster recovery, together with supporting processes, and manages the testing of such plans.

What you will bring to this role:

  • Requires a bachelor’s degree in an IT discipline, risk management or other related field or equivalent experience.

  • Typically five or more years of progressive IT operations experience focusing on applications, systems or networking support in an enterprise and/or data center environment or in related field.

  • Prefer CBCP: DRI International's Certified Business Continuity Professional, Disaster Recovery Certified Specialist (DRCS) – BCM Institute, NIMMS ICS Certification Training 100b, 200b, 300, 700, 800 series or other business continuity and disaster recovery training/certification.

Competencies (Knowledge, Skills, Abilities)

  • Intermediate knowledge of IT disaster recovery practices

  • Intermediate knowledge of IT infrastructure and architecture

  • Intermediate knowledge of IT solutions supporting disaster recovery Intermediate ability to consult on IT disaster recovery solutions to meet business needs

  • Familiarity/Working knowledge of Salesforce Platform

  • Familiarity/Working knowledge of SQL scripts

  • Intermediate knowledge of Application/Tool Administration

  • Working knowledge of NIST, ISO 22301, 27000 and ITIL standards Intermediate knowledge of building IT disaster recovery test plans and executing tabletop or functional test

  • Advanced analytical thinking skills

  • Advanced business acumen Intermediate influence skills

  • Intermediate interpersonal skills

  • Advanced organization and prioritization skills

  • Intermediate presentation/facilitation skills

  • Advanced problem-solving skills

  • Intermediate project management skills

  • Advanced written and oral communication skills

  • Advanced risk management skills

Join us today and power your potential!

To be considered for this position, please complete the following employment application by the posting close date. A cover letter may be needed with your application to be considered for this position.

PGE believes in rewarding strong performance. We provide a total compensation package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

Talent Acquisition Contact:

This job posting will close at 12:01 am Pacific Time on the closing date listed below:

At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector.

We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.